Questions & Answers

Q: QuestionDid the problem with the screen get corrected? I keep hearing that the screen breaks easily and fold marks are left on the screen

Asked 4 years ago by Jamesj.

This question was asked about the related product: Samsung - Galaxy Z Fold3 5G 256GB - Phantom Black (AT&T)

• A:Answer Mine just broke and its been less than a year. The screen just went black all the way down the center of the phone where it folds. Im getting the run around even though my phone is under warranty

  Answered 3 years ago by Chepe1990Verified Purchase

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Q: Questionwhat about trade in my old phone the $400 deal

Asked 4 years ago by Omar.

This question was asked about the related product: Samsung - Galaxy Z Fold3 5G 256GB - Phantom Black (AT&T)

• A:Answer Haven't taken advantage of that because i had told hold on to it for my contacts to use on my work cell until my personal Z Fold 3 5G 256gb comes back from Samsung.

  Answered 4 years ago by Ribby3

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Q: QuestionWill this take an SD card? I know the others won't and that's what keeps me from buying it.

Asked 4 years ago by SDanko.

• A:Answer Based on this website https://www.gsmarena.com/samsung_galaxy_z_fold3_5g-10906.php no, this phone does not come with an expandable slot. If you've really got your heart set on this phone, but this is a deal-breaker, you could consider purchasing a portable hard drive. But of course it is one extra thing you have to carry around as well as it costs more than an sd card. Hope this helps.

  Answered 4 years ago by Juan

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Q: QuestionDoes this phone come with the pen?

Asked 4 years ago by Pedram.

• A:Answer No

  Answered 2 years ago by RupaliPVerified Purchase

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Q: QuestionDo I need to activate the new line to receive the $400.00 promo or I can upgrade my number through AT&T

Asked 4 years ago by Patty.

This question was asked about the related product: Samsung - Galaxy Z Fold3 5G 256GB - Phantom Black (AT&T)

• A:Answer No new lineneeded for the $400 promo.

  Answered 4 years ago by Memo

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Q: QuestionHow does Getting the 200 dollar samsung credit work?

Asked 4 years ago by Jordo.

• A:Answer Log into your samsung account and register your product. You will see the option to claim your credit.

  Answered 4 years ago by Montanius

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Q: QuestionDoes it have external memory

Asked 4 years ago by Dee.

This question was asked about the related product: Samsung - Galaxy Z Fold3 5G 256GB - Phantom Black (AT&T)

• A:Answer Hi Dee, Thank you for reaching out. I appreciate your query about whether the Galaxy Z Fold3 has an expandable memory space. Unfortunately, the device doesn't cater to a microSD card slot. You may visit the user manual on Page 13 for your reference: https://downloadcenter.samsung.com/content/UM/202201/20220111235451398/SAM_F926_F711_EN_UM_OS12_010722_FINAL.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144293759 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 4 years ago by Samsung

  
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