“why does my watch stop counting steps? I have set it back to factory settings multiple times. it will work briefly, maybe a week. then it looses count again”

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• The device must be hard reset. Go to settings, select application, then walkmeter. Force the app to shut down.

  Answered by CommunityAnswer 7 years ago

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• get the gear fit pro i havent had any problems

  Answered by jay3 6 years ago

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• You may need to clean the sensor on the back of the unit with a clean soft clothe.

  Answered by Nelsonic 7 years ago

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