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if items is being shipped via standard shipping and may take 10-12 days then 15 days calculation from date of purchase (as mentioned in return policy) is not justified.
I would recommend:
Sorry, there was a problem. Please try again later.You should be able to return this item to BestBuy.com or to your local store for a full refund or exchange within 15 days of the date of purchase. For the full details on Best Buy's Return and Exchange Promise, please visit http://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014&CMP=ocss.
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