Questions & Answers

Q: QuestionWill I be able answer calls away from my phone?

Asked 6 years ago by Anonymous.

• A:Answer yes, you gotta have a Bluetooth headset or buds though

  Answered 5 years ago by jpmcnVerified Purchase

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Q: QuestionWhat all comes in the box. Do I need to by bans, charger? Anything else?

Asked 6 years ago by Classic302.

• A:Answer My watch came ready to use. It had a band, a charger, and a users manual. It did not have the part that plugs into the wall (usb to wall socket)

  Answered 5 years ago by trainerjillVerified Purchase

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Q: QuestionDoes this watch monitor an take blood pressure readings?

Asked 6 years ago by Michelle.

• A:Answer Yes, this watch monitors and take blood pressure readings.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat is the warranty on this Samsung Galaxy Active, geek squad recertified watch?

Asked 6 years ago by Brad.

Q: QuestionDoes this watch detect falls and report the incident?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Samsung - Geek Squad Certified Refurbished Galaxy Watch Active Smartwatch 40mm Aluminium - Silver

• A:Answer No, it does not detect falls.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this watch have the ECG function? Is it the ACTIVE 2 or 4?

Asked 4 years ago by tdr.

• A:Answer Hi Tdr, Thank you for reaching out. I appreciate your inquiry about whether the Galaxy Watch Active has an ECG function. In line with this, the device has a heart rate reading that measures, tracks, and records your heart rate via Samsung Health. For more information, please visit the user manual on Pages 10, 34 - 37: https://downloadcenter.samsung.com/content/UM/201903/20190312040541504/WEA_SM-R500_Galaxy_Watch_Active_EN_UM_030619_FINAL_AC.pdf Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144276211 Thank you for choosing Samsung. Have a great day! ^Chrystel

  Answered 3 years ago by Samsung

  
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Q: QuestionCan you receive text messages and calling and can you answer or reply to text messages

Asked 5 years ago by Trina.

• A:Answer you recieve call and text notifications but you can only reply to texts, you can't answer calls or make calls on it

  Answered 5 years ago by Rhonda91

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Q: QuestionCan you buy changeable bands for this watch? And with it being refurbished, is there still a warranty?

Asked 5 years ago by Stephanie.

• A:Answer You can change the bands but make sure you get the right size. I ordered a 20mm band off of Amazon cause my band says 20mm and it doesn't fit so be careful

  Answered 5 years ago by Lexi17

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Q: QuestionDoes this watch sync with non-Samsung phones? Can it charge off of a LGV40?

Asked 6 years ago by Steel.

• A:Answer I have the LGV30 and have no issues with syncing this watch. I had to download the Samsung Apps on my phone but it was easy and fast. I recommend it with any LG smart phone.

  Answered 5 years ago by CindyLuWhoo

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Q: QuestionDoes this watch have text and call feature

Asked 6 years ago by Sammy.

• A:Answer No, the watch doesn't have text and call feature

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this was show text and calls?

Asked 6 years ago by Anonymous.

• A:Answer Hello there. Text messages and phone calls are able to be displayed on the Galaxy Watch Active. Thank you for reaching out to us. ^Kayla

  Answered 6 years ago by Samsung

  
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Q: QuestionCan you answer text messages and phone calls from a Samsung galaxy active watch? Or just view them?

Asked 6 years ago by Dani.

• A:Answer No you can't talk nor text back to back, you can send a text but not see what the other person sends you , you only get a little orange dot or vibrations indicating you have a message.

  Answered 5 years ago by Jesscee

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