Questions & Answers

Q: QuestionAre you able to type responses to texts, or just use programmed responses?

Asked 3 years ago by Anonymous.

• A:Answer Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Watch Active2. In line with this, you can choose between a quick reply or typing a message yourself. Send and receive messages using the smartwatch https://www.samsung.com/us/support/answer/ANS00078022/. Issues with the keyboard or text on your Samsung smartwatch https://www.samsung.com/us/support/troubleshooting/TSG01003369/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144350438 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this watch monitor glucose levels?

Asked 1 year ago by 49punkin.

• A:Answer Hi there 49punkin, we appreciate you reaching out to us with your question about the Samsung Galaxy Watch Active2. This device is not designed to measure blood glucose levels. Thank you for being a Samsung customer. -Elizabeth

  Answered 1 year ago by Samsung

  
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Q: QuestionCan this watch be added as a line to a cell phone plan?

Asked 2 years ago by Heather.

This question was asked about the related product: Samsung - Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

Q: Questioncan i play or download music with this?

Asked 2 years ago by pollo.

Q: QuestionThis description does not state that is unlocked like some of the other listings. So, does that mean that it is locked into a certain carrier?

Asked 4 years ago by Josh.

• A:Answer Only cell phones are locked or unlocked depending upon the carrier! A watch does not need a cell phone carrier. All watches are unlocked. It doesn't apply to anything except for cell phones. I hope this helps.

  Answered 3 years ago by Ppanala3Verified Purchase

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Q: QuestionIS THIS SAMSUNG WATCH A COMPUTER ALSO?

Asked 4 years ago by Anonymous.

• A:Answer No. Not a PC, but it is able to do so very much. You first have to go to the Google Play Store and download the apps you want to use and apply. It's very fun setting up! Enjoy!

  Answered 3 years ago by Ppanala3Verified Purchase

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Q: QuestionIs this an "LE" watch? I urgently need to know! Thank you in advance.

Asked 5 years ago by Ppanala3.

• A:Answer It's an LTE watch.

  Answered 3 years ago by Ppanala3Verified Purchase

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Q: Questionhave the current software for ecg monitoring?

Asked 5 years ago by Mamabear.

This question was asked about the related product: Samsung - Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

Q: QuestionIs this one LTE?

Asked 5 years ago by KW.

Q: QuestionDoes this watch have a place for sim card att.

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer No

  Answered 3 years ago by MelneeB

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Q: QuestionDo you know when this will be back in stock ?

Asked 5 years ago by Mimis.

Q: QuestionCan we answer calls and text messages on this watch?

Asked 3 years ago by VanyCool.

This question was asked about the related product: Samsung - Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer Hi VanyCool. We appreciate your interest in knowing if our Galaxy Watch Active2 has a call and text option. To answer your question, here are some links you can check out. Problems with calls and text messages on your Samsung watch https://www.samsung.com/us/support/troubleshooting/TSG01003245/ Activate LTE service for your Samsung watch https://www.samsung.com/us/support/answer/ANS00082122/ Make and answer calls using smartwatch https://www.samsung.com/us/support/answer/ANS00061408/ Send and receive messages using smartwatch https://www.samsung.com/us/support/answer/ANS00078022/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144215033 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionCan this watch be connected to AT&T services?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Samsung - Geek Squad Certified Refurbished Galaxy Watch Active2 Smartwatch 40mm Aluminum - Pink Gold

• A:Answer Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Watch Active2. Suppose you mean to call and text services from your carrier. Here are some links that can help guide you on setting it up on your device. Make and answer calls using smartwatch https://www.samsung.com/us/support/answer/ANS00061408/ Send and receive messages using smartwatch https://www.samsung.com/us/support/answer/ANS00078022/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144250905 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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