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My is connect thru wifi. The subwoofer has a small button on the back, you can try by pushing it,there is a red and blue lights see if they lightsup. And you are right the control that comes with it dosnt control the volume in my case I use the tv control or my cable supplier control. Hope this gelp you in some way.
Sorry, there was a problem. Please try again later.Hi! Thank you for sharing your concerns with the setup and remote functionality. If auto-connection fails, you can manually connect the subwoofer. Before performing the manual connection procedure below: • Check whether the power cables for the Soundbar and subwoofer are connected properly. • Make sure that the Soundbar is turned off. 1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. • The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. 2. Press and hold the Up button on the remote control for at least 5 seconds. • The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. • The Soundbar will automatically power on when ID SET is complete. 3. Check if the LINK LED is solid blue (connection complete). The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. For further assistance with this issue, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST. 7 days a week. Or text “SUPPORT” to 800-726-7864 available 24 hours a day, 7 days a week. We look forward to hearing from you. ^Tim
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