A:Answer Hi! I am sorry to hear about the difficulties you are experiencing with the battery cover of the remote. To remove the cover, you slide it in the direction that the arrow is facing located on the back of the remote. When putting the cover back on, make sure you are again sliding the cover rather than snapping it on by pushing in the opposite direction of the arrow. I hope this helps. Should you have additional questions regarding the remote battery cover, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim