“My A650 is connected to my QN90AA via HDMI e-arc but I can`t get anything to change when selecting the sound mode or sound control buttons on remote. On TV, I can set-up the equalizer. But if I turn the sound bar off than back on all entered info is gone.”
Answer This Question
1-2 of 2 Answers
?
Sorry, there was a problem. Please try again later.Hi Rods76! When adjusting the settings on the soundbar with the remote, you can view what adjustments are being made on the soundbar's display itself. These adjustments will not show on the TV. If the remote is not working, please make sure the batteries are inserted properly and the soundbar is in the proper orientation with the Samsung logo on top. If you continue to experience issues, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
Sorry, there was a problem. Please try again later.