“I am unable to increase/decrease volume using the remote. How do I fix this?”

1-2 of 2 Answers

• You push up to increase volume and pull down to decrease volume (same with the woofer button). Hope that makes sense!

  Answered by Jw80 3 years ago

  • Verified Purchase
  • 

  Helpful (2)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.

• Hi Rockport4Me! Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. Pressing it a second time will unmute. For additional assistance, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com ^Tim

  Answered by Samsung 3 years ago

  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.