“I purchased a Samsung soundbar HW-6005B 3.1.2 for Samsung UN55TU8000FXZA tv to control volume (level it out) when changing channels and I was told this soundbar would do that it is not! Soundbar is working but woofer not working. What is wrong?”
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Hi Buck, Please contact Samsung Customer Service for any troubleshooting or warranty replacement assistance. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
Sorry, there was a problem. Please try again later.Update your firmware. You have ro download it onto a usb and insert it with specific instructions. After that...you have to hold down the power button on the subwoofer for about 30 seconds and do rhe same with the sound bar to drain any power [while theyre off]
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