“When I pause a show, the sound bar goes in hiatus? it doesn't turn off, bc in order to get the volume back on I have to turn it off and turn it bk on to get the volume bk. And this is after 15 minutes. My TV remote no longer controls the volume. HELP!”
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Hi Seaqueen75, For step-by-step troubleshooting, please call Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
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