“I can't figure out why I don't have sound on my ps4 when I try to watch a movie. Sound is there for title menu, games, streaming but not movie.”
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Hi there, So we can assist in step-by-step troubleshooting, please contact Samsung Customer Service directly. Know that we are here and happy to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
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