Hi I was using it this week and when its on the low setting it makes a weird noise and then turns and the motor over heats any ideas what's wrong with it? null

Question

GregS · Accepted Answer

If you have the protection plan, take it in and have them look at it. Could be faulty

Samsung · Answer

Hi Brandon,

The vacuum plays a major role in providing convenience in every household, and there could be several reasons why it might overheat. Let's get the information you need to ensure your vacuum is in top condition.

The link below will help identify the reason why the Jet Stick might overheat, how to address it, and how to set up a service call if necessary.

Samsung Jet Stick stops during cleaning:
https://www.samsung.com/us/support/troubleshooting/TSG01204485/

Should you need more assistance with the vacuum, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1148379561) to help our team pull up your information when you message us.

Have a great day.

-Ernest-

“Hi I was using it this week and when its on the low setting it makes a weird noise and then turns and the motor over heats any ideas what's wrong with it?”

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