1-2 of 2 Answers
Hi anqhuynh! We would be happy to speak with you about the issues you're experiencing. Please reference ticket number 1143137851, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Sorry, there was a problem. Please try again later.We have had no problem with ours. Perhaps the battery was defective? Sorry for you because it really is a great vacuum.
Sorry, there was a problem. Please try again later.
