Questions & Answers

1-10 of 276 Questions
  • Question
    How tall is the unit?   (1 Answer)

    By Anonymous June 6, 2009.

    Answers
  • Question
    What is the heigth of the white pedestal?   (1 Answer)

    The height of the white Samsung pedestal is not on the specs?

    By Anonymous February 13, 2010.

    Answers
    • Best 
      Answer

      The WE357A7W pedestal is 14" high. - Ms. Samsung

      By MsSamsung February 18, 2010.

      • Samsung Representative
  • Question
    ALTHOUGH YOU STATE THE THE PEDESTALS ARE COMPATABLE WITH ALL CURRENT SAMSUNG MODELS, YOUR WEBSITE COMPATABILTY SAYS OTHERWISE.   (1 Answer)

    WHEN I TYPE IN MODEL #DV419AGW AND RUN THE COMPATIBILITY CHECK WITH THE PEDESTAL RECOMMENDED BY YOUR SAMSUNG REPRESENTATIVE PEDESTAL # WE357 ---IT CONSTANTLY COMES UP AS "SORRY NOT COMPATIBLE WITH YOUR MODEL NUMBER" I DON'T WANT TO BUY IT IF IT WON'T WORK. IN RESPONSE TO A PREVIOUS QUESTION ASKED YOU STATE THAT IT SHOULD BE COMPATIBLE. ---- IS IT --- OR ISN'T IT?

    By Anonymous April 29, 2011.

    Answers
    • Best 
      Answer

      The WE357A7W pedestal is compatible with the DV419AGW dryer, as well as the matching washer and other Samsung washers and dryers currently available. The compatibility tool is in the process of being updated, so should reflect the accurate compatibility information soon. I hope this helps to clarify. Thank you, Ms. Samsung

      By MsSamsung April 29, 2011.

      • Samsung Representative
  • Question
    how do you remove the drawer   (2 Answers)

    WOULD LIKE TO REMOVE THE DRAWER TO LEVEL THE ENTIRE UNIT

    By MOLLY December 1, 2010.

    Answers
    • Best 
      Answer

      there are 2 screws on the side draw remove those they are connected to the slides

      By flapjack January 25, 2011.

    • Question
      Will the pedestal lessen the quality of the vibration reduction technology?   (1 Answer)

      By Pete December 27, 2009.

      Answers
    • Question
      Is it possible to stack two pedestals then a washer?   (1 Answer)

      Looking to add some height to clear a sink that is close and two pedestals would do it... Please advise. Thanks!

      By Anonymous April 16, 2011.

      Answers
      • Best 
        Answer

        Thank you for the question. Samsung pedestals are designed to hold either a washer or dryer, not to be stacked on top of each other. Stacking the washer on top of two pedestals could lead to problems with both stability and vibration. - Ms. Samsung

        By MsSamsung April 19, 2011.

        • Samsung Representative
    • Question
      Does this pedestal work with all Samsung Front Load Units?   (1 Answer)

      Specifically, does this pedestal work with the WF448AAW/DV448AEW laundry set?

      By Anonymous October 1, 2009.

      Answers
      • Best 
        Answer

        Great news - yes, the WE357A7W is compatible with the WF448AAW/DV448AEW laundry pair. It's compatible with all other current models, as well. - Ms. Samsung

        By MsSamsung January 25, 2010.

        • Samsung Representative
    • Question
      Is the Samsung WE357A7P pedestal compatibility with Samsung washer WF42H5200AP without incident or do you need a kit of some kind for a proper fit?   (2 Answers)

      By Lewis January 7, 2017.

      Answers
      • Best 
        Answer

        Sorry don't know the numbers but it worked perfectly with a 27" wide Samsung. Great item, easy install.

        By AAAAA January 7, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      is the pedastal WE357A7W   (1 Answer)

      work with model WF209 and DV 209

      By LMJ January 22, 2014.

      Answers
      • Best 
        Answer

        Yes, the WE357A7W is compatible with the WF209 Washer and matching DV209 Dryer. - Ms. Samsung

        By Anonymous January 24, 2014.

        • Samsung Representative
    • Question
      Pedestal Installation After the Fact   (1 Answer)

      I have a Samsung VRT that I purchased months ago from Best Buy. Well, now, after the fact, I plan to purchase a pedestal for it as I cannot take the bending over to put clothes in and take clothes out. Will this pedestal fit my Samsung VRT and can it be installed by Best Buy after the fact?

      By Mike August 28, 2011.

      Answers
      • Best 
        Answer

        Thank you for the question. The WE357A7W should fit your front load Samsung washer with VRT, but I would suggest contacting your local Best Buy appliance associates or call 888-BEST BUY to discuss the availability of installation services. - Ms. Samsung

        By MsSamsung August 29, 2011.

        • Samsung Representative

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