Samsung - Laundry Pedestal - Platinum Stainless

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Samsung WE357AP Laundry Pedestal - for Dryer, Washer - 15.4" Height - Platinum
$279.99

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    Samsung - Laundry Pedestal - Platinum Stainless - Larger Front
    Samsung - Laundry Pedestal - Platinum Stainless
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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    95% of customers would recommend this product to a friend (834 out of 878)

    Features


    Application/Usage: Dryer, Washer

    Color: Platinum

    Height: 15.4"

    Width: 27"

    Depth: 33.1"

    Weight (Approximate): 51 lb


    Customer rating

    4.6
    95%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      Exceptional Units and Stellar Value!

      Posted
      HawnNish
      • My Best Buy® Elite MemberElite Member

      We purchased and had this washer delivered and installed along with its pedestal this past Summer (2016) to replace our old Kenmore Elite (top-loading washer and dryer) units; and, I waited to post a review to make sure that we experienced their features and operation enough to post a useful review. All-in-all, we could not have imagined a better purchase after a month of on-and-off research of online reviews and customer feedback of its specifications and features. It was a close call between these matching units and their comparable LG units in this price range. We targeted the models a next level up from the base “economy” units; but, not the highest-end versions. These units have all of the practical options that you would get in the base models, plus some enhanced features found in the higher-end models. We’d say that these units are more than just a good compromise on some added features. There are so many types of wash/dry cycles, AND you have the “luxury” options of prewash, steam, etc. that the higher models have. Plus, you’re able to customize any combination of wash settings to your preference (steam, prewash, temperature, extra rinse, extra spin, economy mode, duration of cycle, yada yada yada & etc etc etc). The capacity is generous and you can do all of your bedding items together instead of MAYBE one at a time like in the top-loaders. I’d imagine that the stainless steel drums for BOTH the washer, as well as, the dryer, (not only the washer) will probably last a very long time (even beyond porcelain) compared to coated/powder/painted steel. The ability to pause the wash cycle and add a garment midway in the wash rather than waiting until the end is awesomely convenient. I can’t imagine having to wait as we’ve always had top-loaders in the past that by design have this feature. Dax and Kristen weren’t kidding about the convenience on those SamSung commercials for these types of units, haha! The economy of using less electricity and water is environmentally friendly and the technology still gets our toughest wine, grass and mud stains out completely (well, we wash these stains right away and prewash separately as needed … albeit, we’ve never brave enough to have tried just “going for it” and putting that untreated or old stain directly into the wash. The dryer has the ability of simply undoing the bolts and catch and rotating them around the drum opening 180 degrees to open in the other direction. This came in very handy as our laundry room is relatively narrow so the direction of door opening is critical to our maneuverability within the room and quick transfers of the wash from the laundry to the dryer. This probably is a common feature to front-loading dryers; but, a good one to mention! We also had the SamSung side vent kit installed so the exhaust can neatly be discharged out the side and allow for the units to be pushed essentially flush back against the wall. This is an absolute must if your laundry room is narrow. Cost of the kit isn’t overly bad: about $50 or so, plus shipping if needed. The controls are attractive and very easy to use and read. Lights clearly indicate the settings. Operation of both the washer and dryer are very quiet and many times we need to go into the laundry room to ensure that we indeed had turned them on! We added the Bluetooth adapter (which is a bit too pricey we feel directly from the SamSung website) to each unit; but, it’s a simple plug-in to a small plastic-covered compartment, and after downloading the smartphone app, can monitor and even control our washes while away at the office! Neat-o! Now, we just need a remotely-controlled robot to conveniently add more dirty laundry to the washer or transfer completed washes to the dryer, haha! Yes, I’ve seen some reviews that the musical jingle at the end of the loads could be irritating. But hey, you’re able to turn them off or set them to that old-school BUZZZZZZZ!!! if you prefer, so really it’s not a big deal or even an issue at all! Just an added option to make the finish-cycle notification a bit more palatable or pleasant. The only perhaps drawback when compared to the LG models is its footprint and depth. For the same capacity, these SamSung units are a few inches deeper, which makes a noticeable difference in our narrow room. The side vent kit negated out this concern; however, of course its purchase and installation by a professional technician needs to be considered, as applicable. Lastly, if aesthetics is important to you, and the color would adhere to your laundry room setting, I recommend opting for the black stainless finish if you don’t mind spending $50-$100 per unit more for this appearance. We’re completely happy with the white finish; however, smudges, temporary stains and scratches/dings are relatively evident on the white units. I’d imagine that they’d be much less noticeable on the black stainless finish; but, we opted to save some money on the pair (plus their pedestals sold separately) and truly focus on the performance and operation of the units, which of course are independent of the finish. As a final note, we couldn’t be more relieved to have decided to purchase the pedestals and have them delivered and installed along with the units instead of later adding them in and having to disconnect all the piping and ductwork, then reinstalling everything (spray Windex on the tile/vinyl or concrete flooring to make sliding of the units easier and height adjustment of the screw footings at the 4 corners). The added height really saves you a lot of bending over too far and being able to place a laundry basket right below the doors and simply scoop out the laundry rather than picking everything up and lifting them into the basket or directly into the dryer is a godsend. Plus, the pedestals are just the right height to not make the overall finished units too high to make viewing and operation of the control panel a challenge if you’re average height (of course, apparently not a big deal if you’re over 6’ tall, haha!). Don’t hesitate on acquiring these units if the price is right (time the sales well, primarily holding out to about the Independence Day Weekend if possible, as this appears to the best time of the year to get washers and dryers due to all of the competitive pricing that develops by other big box stores (Home Depot, Lowe’s, etc.), as well as, even the smaller local outfits. Plus, you get the “backing” of probably better service and warranty coverages by the larger stores and the peace of mind should the smaller local store unfortunately (God forbid) go out of business at some point after your purchase. If you spent the time to read this entire lengthy review, kudos to you! We are quite passionate and happy with our purchase; and, I truly hope that you found my review of them at least a bit helpful! :)

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      HORRIBLE BEST BUY CUSTOMER SERVICE!

      Posted
      drkag
      • My Best Buy® Elite Plus MemberElite Plus Member

      Samsung - 5 stars Best Buy - 0 stars!!! Since it is an "overall rating" - had to give it 2.5 stars This Samsung washer and dryer is fantastic. Couldn't be happier with their products. Delivery was another issue. I DID NOT RECEIVE THE DRYER RACK. This is the part that fits inside for drying shoes, etc. I immediately called Best Buy the next day when I realized the problem, and assumed it was accidentally taken away with the packing material. Best Buy told me the delivery company would call to set up an appointment to bring it back. After a week had passed without a call, I called Best Buy again to get an update. After the obligatory hold, the customer service agent got back to me and told me they would arrange to ship one out. I waited over a month, and did not receive my rack. When I called Best Buy again, they told me to call my local store. (BTW, this was an online purchase, and NOT the fault of my local store.) The local sales associate was very nice, but said I had to call 1-800-SAMSUNG. I explained it was not Samsung's fault, but that was his only suggestion. Samsung's customer service was excellent, and they arranged to have the missing rack shipped to me free of charge. (I haven't actually received it yet, but I'm feeling confident it will come!) Sorry for being grumpy, but "buyer beware". Best Buy customer support failed me.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Received one of the pedestals but it was damaged

      Posted
      Peanut123
      • My Best Buy Premier Silver MemberElite Plus Member

      I received a washer and dryer unit today and one of the pedestals was damaged. Upon talking to the installers they brought the dented item to my attention. They explained that they could only give me 10% off from the damage of the unit. from the price I purchased same. I did not feel that this was fair. I talked to the installers, not satisfied then talked to the store manager in the Wilson Store and he advised that I could not see the damage and that he would only stick with the 10% off. 2nd option was to pick up a new pedestal from the store which is 45 minutes away from me. and 3rd option was to return all items for a full refund. I was very displeased with purchasing a washer and dryer unit, with two pedestals at a sale well over $2100.00+. To top it off one of the installers explained to my wife how to operate the washer/dryer and asked how many "monsters" meaning our children in explain wash load...I have been most discussed because in all of this I called customer service via bestbuy.com and an attempt to resolve the situation did not happen also. Later after returning I realized that I was told that this unit also had a drying rack accessory to it and that was not the case also. I am a silver premier rewards card member that purchases well over $3,000.00 + a year in best buy and still I have an option of telling them to return a pick up same within the next 30 days with a full refund,,,,Above all the damage should have been caught by installers before leaving the store. Where is true customer service, it was not through management at all from the Wilson NC Store Sad day for best buy because I truly feel that they are not standing behind the store nor product name.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Great product. Delivery/installation not so much.

      Posted
      MountainJeeper1
      • My Best Buy® Elite MemberElite Member

      I purchased two of these at the store. Price is pretty steep, but it's the same price everywhere. They are definitely necessary. The washer and dryer sit too low for everyday use otherwise. My only real issue was the Best Buy delivery and installation. The guys wreaked of cigarettes and also left some smudges on the laundry door but it seemed like everything was installed correctly. But the next day when I went to do a load of laundry, a few things happened. 1. The Best Buy install guys didn't turn back on the water supply to the washer. So the washer threw an error and after figuring out what the error code meant, I had to slide the washer and dryer out (which is nearly impossible when they're on the pedestals and you are by yourself). Covered in sweat by the timeI got everything back in place. 2. The pedestal was completely out of balance. The spin cycle on the washer made the washer vibrate and spin out of place. I ended up having to adjust the feet on the bottom of the pedestal. 3. Minor item, but they did not install the plastic covers on the corners of the pedestals to hide where the washer is attached. Overall, great product. Priced too high. Absolutely horrible installers provided by the store. I would recommend this to friends I guess, simply because the price is the same everywhere. Although I would be sure installers do it correctly.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Keeps Laundry From Being An Excessive Chore

      Posted
      NavyMom
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I had gotten a new Samsung washer/dryer set to replace my Kenmore Elite set. I had pedestals for the Kenmore, and thought I would just place the new set on them. They didn't match in color and even though they did fit, the washer "walked". Couldn't have that, so I ordered Samsung's matching pedestals. The washer and dryer somehow attach themselves to the pedestals, so there is no danger of either moving once in place. The colors match perfectly. Doors slide open easily and do not sag when fully extended. There is one divider included with the pedestal. These dividers are a little difficult to insert, but, once done, they are firmly in place. I am enjoying the matching color scheme and could not imagine using my washer and dryer without them. My son also has the same set, but no pedestals. From time to time, I help out by doing their laundry, and I am so glad I don't have to constantly bend over so many times with mine. These pedestals bring the washer and dryer to the perfect height and I would recommend them highly.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      2 nd review. I love this washer.

      Posted
      annie0124
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      It has been a few months since we bought this washing machine. I am crazy in love with it. I had old stains in a favorite blouse of mine and it got the stains completely out . And I didn't even use a pretreat. It sure does a great job. My old maytag just wasn't getting our clothes clean, but this Samsung get my whites dazzeling white. I cant believe my eyes. My sister came for a visit and was helping me fold my clothes and wanted to know what I did to get my whites so white. I told her it was my Samsung washer. She couldn't believe it. I don't like to use bleach because it is so harsh on clothes. So this is without bleach that these clothes are turning out so white. I honestly cant say enough good things about my new Samsung washer. 5 stars. I always make sure I leave my front loading door open for a couple days. And it dosnt get smelly. I do dry the seal really good and Its always fresh as a daizy in there. I would definetly recommend this washer to family and friends. My sister saw the results herself and is also impressed. Good job Samsung. sincerely c. s.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      It works, but WHY did I buy it?

      Posted
      thetoddshow
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I bought the pedestal for both my washer and dryer, and I can only blame the rush of the deal that best buy gave me, along with some new home vanity. These pedestals do raise the washer and dryer to a more accessible height, but there is simply NOTHING that fits under the washer and dryer for storage, unless you store some very flat items. Certainly, no washing related items like detergent and fabric softener bottles fit.... All in all, they work as they claim, they don't have any negative impact on washer stability, and they look cool... but unless you have money to burn, pass on the pedestals, they don't do much.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Valuable accessory, but overpriced

      Posted
      Arrowrock
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      These bases are totally overpriced, but the machine openings are too close to the floor without one, so people buy them anyway to save their backs. You can put four carpet gliders under the feet to let one person move the very heavy machine and base away from the wall for access to the plumbing. We have not put anything in the drawer yet, but will probably find something appropriate eventually. The drawer is 11 inches deep, too shallow for a big Tide jug, but OK for gallon water jugs and spray bottles. There is a weight limit of 26 pounds for the drawer contents, so three gallons of water or bleach and a spray bottle is about the limit..

      I would recommend this to a friend





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