“What is shop mode? About a min into every song the volume kicks way down....why? It also won't let me power it off and on I have to unplug it. Any help would be wonderful it works great up until now”
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Hi Jimmy! So that we can gather additional information and provide the correct steps to resolve this issue, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
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