Questions & Answers

1-10 of 16 Questions
  • Question
    Is there a dvd/CD tray on this computer?   (5 Answers)

    By Blewiyzz July 9, 2017.

    Answers
    • Best 
      Answer

      No, there not a DVD or cd tray. Laptop is less than 2 inches thick when closed. There are multiple ports including an hdmi where you could connect an external DVD player. Speakers are ok, nothing exciting about them. Screen is awesome. Capibility is great. Fast laptop, can handle running multiple programs without slowing down. Battery life is good. Honestly these are the best laptops I've come by for the money. This line of Samsungs are reliable. We use three for our business. My staff use the 13 inch screen. I use the 15 inch screen because I need the keyboard with a number pad. I made the mistake buying compromible Lenovos and they were junk. I had a similar model from 2013 that lasted four years of abuse. In and out of my briefcase. Aluminum body is the way to go. You get good bang for your buck with this laptop. Anything cheaper I wouldn't consider for my use, and anything more expensive you might as well fork out $1,500+ and take the next step up to a laptop with superb features, capability, processor, and a solid state drive.

      By PyrDad July 10, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Does the keyboard have a backlight? Meaning if it's dark are the keys lit up so you can see them?   (5 Answers)

    By Lydia July 13, 2017.

    Answers
    • Best 
      Answer

      Yes, there is backlighting. Not very bright, but it's there.

      By Disappointed August 10, 2017.

    • Question
      Has anyone used this for gaming? I play primarily Star Wars the Old Republic and Star Wars Battlefront on my desktop, but any information on how the graphics card would hold up for gaming would be great!   (1 Answer)

      By Jack May 20, 2017.

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      • Best 
        Answer

        Quite well. I invested in a cheap laptop cooler to dock it on my desk. Play BF, WoW, elder scrolls and CS:GO maxed with no issues for long durations. My office has really good ventilation as well, as that may contribute as well.

        By Mike May 21, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      can i buy a pen to use the touch screen ?   (3 Answers)

      By michell March 13, 2017.

      Answers
      • Best 
        Answer

        Yes, any stylus pen should work.

        By Itzel June 2, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this come with a dedicated or integrated Graphics card? in the Store the same model indicated Integrated and this version seems to have the "better" 620 graphics card. I want to make sure this is not a typo.   (2 Answers)

      By RobLo September 23, 2017.

      Answers
      • Best 
        Answer

        It is an integrated Intel graphics card. This model doesn't come with a dedicated card.

        By GndmWngZro September 23, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Confused.. SSD or HDD?   (4 Answers)

      By Tony September 2, 2017.

      Answers
      • Best 
        Answer

        This is HDD.

        By CommunityAnswer September 3, 2017.

      • Question
        Is Office loaded on this computer or purchased separately   (3 Answers)

        By Dawn August 29, 2017.

        Answers
        • Best 
          Answer

          Office is on the computer -BUT, you do have to purchase it some way, like pay each month for the Microsoft apps.

          By Jvsm888 August 29, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        The specs state that there is an ethernet port but I don't see one in the picture. Am I looking over it? Thanks!   (5 Answers)

        By TCA May 7, 2017.

        Answers
        • Best 
          Answer

          It's on the left side next to the usb

          By vt23 August 11, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is the ram on this new model upgradeable? If Yes, how much can it upgraded to ?   (5 Answers)

        By JellyManProject March 19, 2017.

        Answers
        • Best 
          Answer

          Scratch my last answer, that was last year's model, this model, max 32GB, ships with an 8 and 4.

          By ThatGuy April 27, 2017.

        • Question
          I know this laptop has a M.2 SSD drive slot, but does it support SSD NVMe interface drives? (these drives are the fastest with Up to 3,200 MB/s Read Speed and Up to 1,900 MB/s Write Speed, like the Samsung Pro 960 EVO series.   (3 Answers)

          By rrrvxi February 2, 2017.

          Answers
          • Best 
            Answer

            I don't own this yet but I'm looking at it, and since it says 1T, I'm assuming it is SATA rather than SSD. If you found out differently in the last month, let us all know.

            By tparrott19 March 27, 2017.

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