Questions & Answers

Q: QuestionDoes the microwave come with any preset cooking programs or settings?

• A:Answer Yes, the microwave comes with 38 preset cooking programs or settings. These include options for cooking various types of food, such as popcorn, pizza, and vegetables.

Q: QuestionWhat remote monitoring and control capabilities does the SmartThings App offer for the microwave?

• A:Answer The SmartThings App allows users to monitor and adjust settings of the microwave remotely. Users can also control the ventilation and lighting of the microwave from anywhere using the app.

Q: QuestionWhat is the duration of the manufacturer's warranty coverage for both parts and labor?

• A:Answer The manufacturer's warranty coverage for parts and labor is 1 year for both.

Q: QuestionDoes the microwave have a Sensor Cook feature to automatically adjust cooking time based on the dish?

• A:Answer Yes, the microwave does have a Sensor Cook feature. The "Sensor Cook" feature is mentioned in the product specifications. It automatically adjusts cooking time for optimal results when the user is unsure of the exact cooking time required for a dish.

Q: QuestionWhat type of control panel does the microwave have, and what control options are available?

• A:Answer The microwave has a button control panel. The control options available include Cook, Sensor Cook, and Auto Connectivity.

Q: QuestionWhat are the exact dimensions (height, width, and depth) of the microwave?

• A:Answer The dimensions of the microwave are as follows: - Height: 10 3/4 inches - Width: 29 7/8 inches - Depth: 19 1/8 inches

Q: QuestionCan I use voice commands through smart assistants like Amazon Alexa or Google Assistant to control the microwave?

• A:Answer Yes, you can use voice commands to control the microwave. The microwave is compatible with Samsung Bixby, Amazon Alexa, and Google Assistant. You can use the SmartThings App to connect the microwave to your smart assistant and then use voice commands to control the microwave's functions.

Q: QuestionHow does the 1100 Watt Output Power contribute to faster and more even cooking, especially for larger dishes?

• A:Answer The 1100 Watt Output Power of the Samsung microwave enables faster cooking by generating higher heat, reducing the cooking time required. This higher power output also contributes to more even cooking, especially for larger dishes, as it ensures that the food is heated consistently throughout, reducing the chances of unevenly cooked areas.

Q: QuestionHow does the Fingerprint Resistant Finish help maintain the microwave's appearance?

• A:Answer The Fingerprint Resistant Finish on the microwave helps to repel fingerprints and smudges, making it easy to maintain a clean and sleek appearance. This finish helps to keep the microwave looking its best, even with everyday use.

Q: QuestionIs the 1.1 cu ft capacity suitable for accommodating larger serving sizes?

• A:Answer Yes, the 1.1 cu. ft. capacity of the Samsung microwave is suitable for accommodating larger serving sizes. The product description explicitly states that it has a "sizeable 1.1 cu ft capacity that can hold larger serving sizes."

Q: QuestionHow does the 550 CFM Hood Ventilation compare to other over-the-range microwaves in terms of removing steam and odors?

• A:Answer The 550 CFM Hood Ventilation is the most powerful ventilation system among over-the-range microwaves in the industry, effectively removing steam and odors resulting from cooking. It outperforms other over-the-range microwaves in terms of ventilation capacity and efficiency.

Q: QuestionWhat is the Dual Wide Grease Filter, and how does it improve the hood's performance in trapping airborne particles?

• A:Answer The Dual Wide Grease Filter is a large filter built into the hood that traps more airborne particles, such as oil and grease. This improves the hood's performance in trapping airborne particles by providing a larger surface area for the particles to be trapped on.

Q: QuestionWhat is the purpose of the Auto Connectivity feature, and how does it work with compatible Samsung cooktops?

• A:Answer The Auto Connectivity feature conveniently synchronizes the Samsung compatible microwave hood and cooktop through the SmartThings App. This allows for seamless communication and control between the two appliances. By utilizing the SmartThings App, users can effortlessly monitor and adjust settings, control ventilation, and manage lighting from anywhere.

Q: QuestionCan this microwave be vented outside?

Asked 1 year ago by kjim.

• A:Answer Hi K Jim, Yes, this Samsung microwave model can be vented to the outside. Leo

  Answered 1 year ago by Samsung

  
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