“How does the Smart Care feature assist in troubleshooting?”

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• The Smart Care feature in Samsung washers assists in troubleshooting by running a self-diagnosis procedure and displaying an information code if a problem is detected. Users can then use the Samsung Laundry app on their mobile device to scan the information code and receive detailed information about the problem and applicable solutions. This allows for easy and convenient troubleshooting without the need for a technician visit.

  This answer was generated by AI based on customer and product data.