Questions & Answers

1-6 of 6 Questions
  • Question
    Is the docking station included with the vacuum or do you have to purchase that separatelhy.   (10 Answers)

    By Bren December 6, 2016.

    Answers
    • Best 
      Answer

      Included

      By Blazing January 16, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    does it explode or catch fire?   (5 Answers)

    By farnorthtx November 11, 2016.

    Answers
    • Best 
      Answer

      No it hasn't exploded and has never gave the impression that it wants too either

      By Mrnsc864 December 30, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What is the difference between this model and the 9250?   (1 Answer)

    By Fred February 3, 2017.

    Answers
    • Best 
      Answer

      I believe this model has less suction power than the 9350. I bought this one as I have no carpets in my house, so I didn't need all of that suction power. Other than that, they are the same.

      By Brad February 3, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    If this product is that good why only 30 days warranty   (4 Answers)

    By Bob December 18, 2016.

    Answers
    • Best 
      Answer

      The vac only has a 30 day warranty, because they have a horrible reliability record. If you didn't get the extended warranty, be prepared to be dissappointed.

      By Bigman55434 December 28, 2016.

    • Question
      I'VE SEEN THIS PRODUCT ADVERTISED ON T.V. & INTERNET. SOME OFFER THE DISCOUNT PRICE OF $499 PLUS A SAMSUNG $100 GIFT CARD.iS THIS THE LATEST GRAPHITE BLUE MODEL? iS THERE A REBATE FROM SAMSUNG? WHAT IS THE RETURN POLICY IF PRODUCT DOES NOT WORK WELL?   (2 Answers)

      By CLEAN December 11, 2016.

      Answers
      • Best 
        Answer

        It's a much better product than the Roomba. Much quieter when vacuuming and when rolling on tile. I am extremely pleased with this product.

        By Mjlucas February 13, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      We purchased 3 of these at $599.00 each. before we even received them they went on sale and they are now $499.00 each - will you credit our account for the $300.00 difference?   (3 Answers)

      By Elf December 12, 2016.

      Answers
      • Answer

        If you purchased at BB they will match it no questions asked. We purchased a Samsung 65" color tv for $1899.99 and it went on sale twice after the purchase and just took the sales reciept to BB twice and they credited our account for over $400.

        By Iah525 April 28, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member

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