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  • QuestionSamsung sells factory refurbished directly. Are these Best Buy refurbished ones the SAME as the ones refurbished straight thru Samsung? Samsung puts new battery in them, and they don't have a single scratch. They look brand new. Are these 3rd refurbished?

    Asked by Shipwreck.

    • Answer No, unfortunately Best Buy does their own refurbishings. Not only that, but cell phone are the ONLY item that you are unable to lease to own. They also offer price match guarantee on every item EXCEPT cell phones. Used or new. So please do yourself a favor, and shop around BEFORE you get any cell phones used or not from Best Buy.

      Answered by GETONE

  • QuestionDoes a refurbished phone from best buy have a new battery?

    Asked by Anonymous.

    • Answer Yes

      Answered by Anonymous

  • QuestionDoes it work internationally ,In terms of international SIM card? Does it support it?

    Asked by Alaba.

    • Answer Yes

      Answered by Anonymous

  • QuestionDoes this phone have a Volte setting?

    Asked by Wondering.

  • Questiondoes this phone have a stylus ?

    Asked by bumby.

    • Answer It does not but you can use 3rd party stylus. An S-Pen only works on the Note models.

      Answered by Christian

  • QuestionIs this a use phone?

    Asked by Puddin.

    • Answer Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S9+. Looking into the details of the phone, this is a pre-owned/ used phone. ^Charles

      Answered by Samsung

  • QuestionWill it work with Kricket?

    Asked by Mike.

    • Answer Hi Mike, Thank you for reaching out. I appreciate your inquiry about whether the Galaxy A12 (Unlocked) will work with Cricket. In line with this, unlocked phones by Samsung works on multiple networks, give you the freedom to switch carriers any time, and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144237293 Thank you for choosing Samsung. Have a great day! ^Chrystel

      Answered by Samsung

  • QuestionDoes this work with Visible Wireless?

    Asked by Mark.

    • Answer Hi Mark! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S9+ (Unlocked) works with Visible Wireless. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144275973 Have a great day. Melardo

      Answered by Samsung

  • QuestionDoes the fingerprint reader work?

    Asked by Rudy.

    • Answer Yes it does work but you have to press it harder.

      Answered by Tina

  • QuestionIs it a dual SIM phone

    Asked by Terri.

    • Answer yes

      Answered by Anonymous

  • Questionis this phone a 5G?

    Asked by gretta.

    • Answer Hi Gretta! Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S9+ (Unlocked) is 5G. We apologize; Galaxy S9+ (Unlocked) is not 5G; however, 4G LTE works on this phone model. For more information, you may access our website under the "Specs" tab, click on "See All Specs," and look for "Network": https://www.samsung.com/us/mobile/phones/galaxy-s/galaxy-s9--64gb-unlocked-sm-g965uzdaxaa/#specs. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference #: 1144247181 Have a great day. Melardo

      Answered by Samsung

  • QuestionWill it work with T Mobile?

    Asked by Eric.

    • Answer I think it should work for T-mobile, because I used to with a foreign sim card and it is unlocked.

      Answered by Tina

  • QuestionIs it 5g compatible?

    Asked by Rondo.

    • Answer No it is not!

      Answered by Anonymous

  • QuestionWhat comes in the box? Is it just a refurbished phone, or does it include charging cable, etc?

    Asked by KristinaCatherine.

    • Answer Yes it does have the charger.

      Answered by Tina

  • QuestionDoes this phone work with verizon?

    Asked by Rid.

    • Answer yes

      Answered by Edith

  • QuestionWhat is the warranty on this phone?

    Asked by Chunk.

    • Answer Why has a Samsung rep posted that this USED phone has a 'one year warranty from Samsung'? No way do I believe THAT.

      Answered by Anonymous