Questions & Answers

Name: Samsung - Q-series 5.1.2 ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Black
Brand: Samsung
SKU: 6535889
Price: 201.99 USD
Rating: 4.6 (268 reviews)

Samsung - Q-series 5.1.2 ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Black

Model:: HW-Q800C; |
SKU:: 6535889

User rating, 4.6 out of 5 stars with 268 reviews.

Highly rated by customers for:

Clearance

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Page Showing 1-20 of 26 questions

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Questionwhich satellite speaker kit can be used for the q800c
Asked 2 years ago by johnr9696.
- Answer Hi johnr9696, The SWA-9500S Wireless Rear Speakers are compatible with the HW-Q800C Soundbar. ~Samsung Solutions
  Answered 2 years ago by Samsung
  Answer this question
QuestionWhat is the difference between the Q750C and Q800C? I don't see any major differences so why should I not just buy the Q750C which costs $200 less?
Asked 2 years ago by Sam.
- Answer Hi Sam, Thanks for inquiring about the differences between the HW-Q750C and the HW-Q800C. Both models feature 5.1.2ch sound thanks to the HW-Q800C having side firing speakers built in. You can even enhance that experience further by adding on our Dolby Atmos wireless rears, model SWA-9500S. While they support the same channel configuration, the HW-Q800C comes with a larger, 8" subwoofer, and advanced features like spacefit sound that can tune the audio to your room.
  Answered 2 years ago by Samsung
  Answer this question
QuestionCan the sound bar and woofer be handled from the TV Remote of my SAMSUNG 65-Inch Class Neo QLED 4K QN90C Series Quantum HDR+, Dolby Atmos, Object Tracking Sound+, Anti-Glare, Gaming Hub, Q-Symphony? Or would I need to operate them separately?
Asked 2 years ago by Joselito.
- Answer Yes it can. The tv control will control the sound bar
  Answered 2 years ago by Anonymous
  Answer this question
QuestionIs system compatiable with 2021 Samsung Q80A TV ?
Asked 1 year ago by hd12.
- Answer Hi there, The HW-Q800C Soundbar is definitely compatible with the Samsung Q80A TV using either Bluetooth, Digital Optical, Wi-Fi, or HDMI. We do recommend using HDMI as this will offer the best audio and user experience to you. ~Samsung Solutions
  Answered 1 year ago by Samsung
  Answer this question
QuestionWill this sounbar work with my samsung QN90A tv ?
Asked 2 years ago by Nicomo.
- Answer Hi Nico, It definitely will! We do recommend using HDMI as this will offer the best audio and user experience available. ~Samsung Solutions
  Answered 2 years ago by Samsung
  Answer this question
QuestionOn the q800c soundbar will I have to use hdmi cable to take advantage of q-symphony even if the soundbar is wireless?
Asked 2 years ago by Jimm.
- Answer Hi Jimm, Q-Symphony can be used with HDMI, Digital Optical, or Wi-Fi if your Samsung TV is from 2022 or 2023. We do recommend using HDMI as this will offer you the best available audio and user experience. ~Samsung Solutions
  Answered 2 years ago by Samsung
  Answer this question
QuestionHW-Q800C - fails to update firmware via SmartThings (fails at 1% with 'interrupted') and never starts a firmware update when using the USB Service Port on the bottom (file loaded to USB memory key as instructed in the root folder). How can I upd the FW
Asked 2 years ago by eeclark.
- Answer It could be that the firmware file is corrupted. I would suggest downloading it again and installing it via USB. Do not use the smart things app.
  Answered 1 year ago by theinspector069
  Answer this question
QuestionDoes the sound bar itself have a power cord with the big black box or does just the sub woofer have the power cord?
Asked 1 year ago by Power.
- Answer The sound bar has a power cord as well but no black box attached.
  Answered 1 year ago by JohnL
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QuestionDoes the hw q800c have a dedicated center channel speaker? I don’t see one depicted.
Asked 2 years ago by Junior.
- Answer Samsung - Q-series 5.1.2 ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Black Five speakers in the front of the sound bar, two speakers at the top of the sound bar, and one subwoofer. So an answer to your question, yes
  Answered 1 year ago by theinspector069
  Answer this question
QuestionBought Q90c QLED TV and HW-Q800C. Within 1/2 hr of setting it up, speakers began to stutter and crackle - Support reset both units- It worked for a bit then same issue now BT doesn't connect. Spent all day with them/told to return.
Asked 2 years ago by DRod2k21.
- Answer Hello DRod2k21, There are a few steps you can take to troubleshoot your Soundbar if you have not done so already. Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update. Next, update the firmware on your soundbar. The easiest way to accomplish this would be to download the SmartThings app and connect your Soundbar to Wi-Fi. This will allow you to not only download any firmware updates but also control your entire soundbar on the screen of your smart device. Last, do a hard reset, this will reset the Soundbar back to factory settings as if it was just opened for the first time. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. If you are still experiencing this issue afterwards, please check with your local Best Buy or Samsung Customer Support. ~Samsung Solutions
  Answered 2 years ago by Samsung
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Questionwill this sound bar works with lg oled tv
Asked 1 year ago by sk.
- Answer Not sure, but I bet it would!
  Answered 1 year ago by VinnyMP
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QuestionDoes the Q800C soundbar fit under the S90C TV when using the TV stand? It does appear to have enough clearance. Also, the TV stand slopes downward so the soundbar is not on a flat/level surface so doesn’t it slide off?
Asked 1 year ago by Patrick.
- Answer Hi Patrick! Placing the Soundbar in front of the TV and not on it's stand is recommended for stability and better sound dispersion. ~ Samsung Solutions
  Answered 1 year ago by Samsung
  Answer this question
QuestionWill I be able to get Q symphony if I pair my 55 in s90c tv with a Q600C soundbar
Asked 1 year ago by Bob.
- Answer Hi Bob! Yes, you will be able to utilize Q-Symphony when pairing the HW-Q600C with your 55S90C. ~ Samsung Solutions
  Answered 1 year ago by Samsung
  Answer this question
Questionwhich firmware file do I use for hw-q750c/za soundbar HW-Q750C/ZA? There are two folders with the same upgrade.msd file: SAT-iMX8M23WWC SAT-MT8532D23WWC
Asked 1 year ago by Mike.
- Answer Hi Mike, Follow these directions to manually update the firmware of your Soundbar. https://downloadcenter.samsung.com/content/FM/202311/20231114094142789/Firmware_Upgrade_Instruction.pdf ~Samsung Solutions
  Answered 1 year ago by Samsung
  Answer this question
QuestionWhat's the difference between the subwoofer on this and a q600c is there different watts size?
Asked 1 year ago by Richy.
- Answer Hi Richy, The HW-Q800C Soundbar has an 8" Subwoofer and the HW-Q600C Soundbar has a 6.5" Subwoofer. ~Samsung Solutions
  Answered 1 year ago by Samsung
  Answer this question
QuestionWill this soundbar work with the 2023 S90C even though the TV itself doesn't support DTSX and Dolby? If using Apple TV 4K box, should the apple box input into the soundbar?
Asked 2 years ago by RKR77.
- Answer Hi RKR77, You will use an HDMI cable to connect the S90C TV and Soundbar using the eARC port for each unit. From here, make sure you set the eARC to "AUTO" within the S90C TV as it does default to "OFF". Within the TV as well set your Digital Audio Format as Pass-Through. ~Samsung Solutions
  Answered 2 years ago by Samsung
  Answer this question
QuestionI have a circa 2018 Samsung 65” LED tv. Will the q- symphony feature(adds the TV’s speakers during use of the sound bar) operate within TV?
Asked 2 years ago by SteveH.
- Answer Samsung TV’s manufactured 2020 thru 2023 that have E-ARC capabilities.
  Answered 1 year ago by theinspector069
  Answer this question
QuestionCan I add any additional Bluetooth speakers?
Asked 2 years ago by Mike.
- Answer Completely
  Answered 1 year ago by RobertY
  Answer this question
QuestionAm I able to mount this soundbar to Sanus - Sonos Arc Extendable TV Soundbar Mount?
Asked 2 years ago by PaulWall86.
- Answer Not sure
  Answered 1 year ago by DennisB
  Answer this question
QuestionWhat is the difference between the Q800C and the Q800B?
Asked 2 years ago by John.
- Answer Hi John, The HW-Q800C Soundbar features an updated Q-Symphony which will work with select 2023 Samsung TVs AI processor to improve the audio quality overall. SpaceFit Sound Pro, Adaptive Sound 2.0 and Game Pro 2.0 are new features as well. SpaceFit Sound Pro allows for the entire Soundbar to optimize itself to the size and shape of your room including the bass levels. Adaptive Sound 2.0 offers improved automatic optimization for each object in lower volumes. Game Pro 2.0 allows the Soundbar to optimize the audio based on what style of video game you are playing from First Person Shooters to Racing games. ~Samsung Solutions
  Answered 2 years ago by Samsung
  Answer this question

Showing 1-20 of 26 questions

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Questions & Answers

Samsung - Q-series 5.1.2 ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Black

Q: Questionwhich satellite speaker kit can be used for the q800c

Q: QuestionWhat is the difference between the Q750C and Q800C? I don't see any major differences so why should I not just buy the Q750C which costs $200 less?

Q: QuestionCan the sound bar and woofer be handled from the TV Remote of my SAMSUNG 65-Inch Class Neo QLED 4K QN90C Series Quantum HDR+, Dolby Atmos, Object Tracking Sound+, Anti-Glare, Gaming Hub, Q-Symphony? Or would I need to operate them separately?

Q: QuestionIs system compatiable with 2021 Samsung Q80A TV ?

Q: QuestionWill this sounbar work with my samsung QN90A tv ?

Q: QuestionOn the q800c soundbar will I have to use hdmi cable to take advantage of q-symphony even if the soundbar is wireless?

Q: QuestionHW-Q800C - fails to update firmware via SmartThings (fails at 1% with 'interrupted') and never starts a firmware update when using the USB Service Port on the bottom (file loaded to USB memory key as instructed in the root folder). How can I upd the FW

Q: QuestionDoes the sound bar itself have a power cord with the big black box or does just the sub woofer have the power cord?

Q: QuestionDoes the hw q800c have a dedicated center channel speaker? I don’t see one depicted.

Q: QuestionBought Q90c QLED TV and HW-Q800C. Within 1/2 hr of setting it up, speakers began to stutter and crackle - Support reset both units- It worked for a bit then same issue now BT doesn't connect. Spent all day with them/told to return.

Q: Questionwill this sound bar works with lg oled tv

Q: QuestionDoes the Q800C soundbar fit under the S90C TV when using the TV stand? It does appear to have enough clearance. Also, the TV stand slopes downward so the soundbar is not on a flat/level surface so doesn’t it slide off?

Q: QuestionWill I be able to get Q symphony if I pair my 55 in s90c tv with a Q600C soundbar

Q: Questionwhich firmware file do I use for hw-q750c/za soundbar HW-Q750C/ZA? There are two folders with the same upgrade.msd file: SAT-iMX8M23WWC SAT-MT8532D23WWC

Q: QuestionWhat's the difference between the subwoofer on this and a q600c is there different watts size?

Q: QuestionWill this soundbar work with the 2023 S90C even though the TV itself doesn't support DTSX and Dolby? If using Apple TV 4K box, should the apple box input into the soundbar?

Q: QuestionI have a circa 2018 Samsung 65” LED tv. Will the q- symphony feature(adds the TV’s speakers during use of the sound bar) operate within TV?

Q: QuestionCan I add any additional Bluetooth speakers?

Q: QuestionAm I able to mount this soundbar to Sanus - Sonos Arc Extendable TV Soundbar Mount?

Q: QuestionWhat is the difference between the Q800C and the Q800B?

Most-viewed items

Questionwhich satellite speaker kit can be used for the q800c

QuestionWhat is the difference between the Q750C and Q800C? I don't see any major differences so why should I not just buy the Q750C which costs $200 less?

QuestionCan the sound bar and woofer be handled from the TV Remote of my SAMSUNG 65-Inch Class Neo QLED 4K QN90C Series Quantum HDR+, Dolby Atmos, Object Tracking Sound+, Anti-Glare, Gaming Hub, Q-Symphony? Or would I need to operate them separately?

QuestionIs system compatiable with 2021 Samsung Q80A TV ?

QuestionWill this sounbar work with my samsung QN90A tv ?

QuestionOn the q800c soundbar will I have to use hdmi cable to take advantage of q-symphony even if the soundbar is wireless?

QuestionHW-Q800C - fails to update firmware via SmartThings (fails at 1% with 'interrupted') and never starts a firmware update when using the USB Service Port on the bottom (file loaded to USB memory key as instructed in the root folder). How can I upd the FW

QuestionDoes the sound bar itself have a power cord with the big black box or does just the sub woofer have the power cord?

QuestionDoes the hw q800c have a dedicated center channel speaker? I don’t see one depicted.

QuestionBought Q90c QLED TV and HW-Q800C. Within 1/2 hr of setting it up, speakers began to stutter and crackle - Support reset both units- It worked for a bit then same issue now BT doesn't connect. Spent all day with them/told to return.

Questionwill this sound bar works with lg oled tv

QuestionDoes the Q800C soundbar fit under the S90C TV when using the TV stand? It does appear to have enough clearance. Also, the TV stand slopes downward so the soundbar is not on a flat/level surface so doesn’t it slide off?

QuestionWill I be able to get Q symphony if I pair my 55 in s90c tv with a Q600C soundbar

Questionwhich firmware file do I use for hw-q750c/za soundbar HW-Q750C/ZA? There are two folders with the same upgrade.msd file: SAT-iMX8M23WWC SAT-MT8532D23WWC

QuestionWhat's the difference between the subwoofer on this and a q600c is there different watts size?

QuestionWill this soundbar work with the 2023 S90C even though the TV itself doesn't support DTSX and Dolby? If using Apple TV 4K box, should the apple box input into the soundbar?

QuestionI have a circa 2018 Samsung 65” LED tv. Will the q- symphony feature(adds the TV’s speakers during use of the sound bar) operate within TV?

QuestionCan I add any additional Bluetooth speakers?

QuestionAm I able to mount this soundbar to Sanus - Sonos Arc Extendable TV Soundbar Mount?

QuestionWhat is the difference between the Q800C and the Q800B?