“Just bought this on Black Friday. Everything is hooked up and working but my sub sounds like it came from a cracker jack box. My volume has to be at 40 or above for it to kick any bass. Any thoughts on how to change this. I've had cheaper sound better.”
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Download Samsungs Smart things app and you can adjust the Subwoofer level, or do it from your remote. Even if you do that, subwoofer placement is important and you will need to test where it sounds best....search "subwoofer crawl" on you tube...i have th q750c and the bass is great
Sorry, there was a problem. Please try again later.Hi there, There are a few steps you can take to troubleshoot your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q750C under Q Series. Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well. Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset. ~Samsung Solutions
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