“Anyone have issues getting the surround / rear speakers to connect via bluetooth? I just continue to get a blinking blue light and have tried a ton of troubleshooting forums.”
Answer This Question
1-2 of 2 Answers
You need to re-pair them. Press and hold the button on the sub woofer until it blinks and then press the pair button on the sound bar…sound bar has a power button and volume up and down - the other one is the pair button
Sorry, there was a problem. Please try again later.Hi MT333, If you have not tried the following steps, then please try them. If you are still experiencing issues, then contact Samsung Customer Support directly. First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q750C under Q Series. Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well. Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet. Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset. ~Samsung Solutions
Sorry, there was a problem. Please try again later.
