Questions & Answers

Q: QuestionCan I control this soundbar with my Samsung TV remote?

• A:Answer Yes, you can use your Samsung TV remote to control key soundbar functions like power, volume, and sound effects.

Q: QuestionWhat is SpaceFit Sound Pro and how does it work?

• A:Answer SpaceFit Sound Pro uses your compatible TV's microphone to automatically calibrate the soundbar's audio settings to your room's acoustics.

Q: QuestionWhat is Adaptive Sound and how does it enhance the listening experience?

• A:Answer Adaptive Sound analyzes the content being watched in real-time and adjusts audio settings to optimize clarity and detail for each scene.

Q: QuestionIs this soundbar wall mountable?

• A:Answer Yes, the soundbar is wall mountable and comes with the necessary mounting hardware.

Q: QuestionHow does HDMI eARC enhance sound quality?

• A:Answer HDMI eARC allows for seamless transmission of high-quality audio formats, including 3D surround sound like Dolby Atmos and DTS:X, using a single cable.

Q: QuestionHow does the soundbar create a 3D sound experience?

• A:Answer The soundbar uses Dolby Atmos/DTS Virtual:X technology, which places and moves sound in three dimensions, including overhead, for an immersive experience.

Q: QuestionWill it connect to a Sony tv?

Asked 2 months ago by ThomasD.

• A:Answer Hi ThomasD! The HW-Q600F features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: Questionwhat is the RMS wattage of the system and or peak power as well

Asked 2 weeks ago by Sprchg50.

Q: QuestionThe tv and sounddbar set up by installers. No sound from subwoofer. It mentions one is wireless and the other is bluetooth. Can you tell me how to pair these 2 things if that is how it is suppose to be? manual? name of bluetooth subwoofer?

Asked 3 weeks ago by Anonymous.

• A:Answer Hi there! When powered on for the first time, the subwoofer should automatically connect to the soundbar wirelessly. If the auto-connection process fails, you can try manually connecting the sub to the soundbar. Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer. ~ Samsung Solutions

  Answered 3 weeks ago by Samsung

  
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Q: QuestionThe soundbar works but there isn’t sound coming from the subwoofer. I’ve troubleshooted and the light in the back of it is solid blue. I turned the 0 up to 3 on the settings on the tv and the bass was louder on the soundbar but no sound from the subwoofer

Asked 1 month ago by SandraG.

• A:Answer Hello auniauni72! First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset. While the Soundbar is On, press both the Vol+ and Vol- buttons on the unit simultaneously until the display shows "INIT", then release. If this doesn’t work, then try using the remote control: While the Soundbar is ON, press and hold the SOUND CONTROL ("Gear") button on the Soundbar remote for 10 seconds. You will see "150HZ" on the display. Keep pressing until you see "INIT" on the display, then release. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions

  Answered 1 month ago by Samsung

  
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Q: QuestionWill this work with the Samsung q7f questions tv?

Asked 1 month ago by Deb.

• A:Answer Hello Deb! The HW-HW-Q600F features three ways to connect to an external device: HDMI (ARC), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. ~Samsung Solutions

  Answered 1 month ago by Samsung

  
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Q: QuestionCan I attach my Sony headphones to the Q600F/ZA soundbar?

Asked 2 months ago by Anonymous.

• A:Answer Hi there! No, the Bluetooth connection in this soundbar is only meant to receive and not broadcast audio. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionCan you adjust the treble/bass with the remote?

Asked 2 months ago by ThomasD.

• A:Answer Yes you can.

  Answered 1 month ago by JamoJabo

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Q: QuestionCan I purchase additional speakers to pair with the soundbar, kind of like the subwoofer?

Asked 2 months ago by Alex.

• A:Answer Yes you can

  Answered 1 month ago by JamoJaboVerified Purchase

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Q: QuestionWill this work with a Samsung TV UN55JS9000FXZA

Asked 3 months ago by sue.

• A:Answer It does, but i don't see any advantage.

  Answered 3 months ago by JStewartBVerified Purchase

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Q: QuestionDoes the soundbar require wall mounting or can it sit on a TV stand ? (The TV is wall mounted about the stand)

Asked 4 months ago by Anonymous.

• A:Answer You can wall mount it or set it up on the television stand

  Answered 1 month ago by JamoJaboVerified Purchase

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Q: QuestionCan you use an optical connection?

Asked 4 months ago by Anonymous.

• A:Answer Yes you can

  Answered 1 month ago by JamoJaboVerified Purchase

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Q: QuestionHow many watts for speaker?

Asked 4 months ago by Anonymous.

• A:Answer I’m not sure but when I had the volume levet at 17-20, it as loud as I needed it by far and the quality was unbelievable.

  Answered 1 month ago by JamoJaboVerified Purchase

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