Questions & Answers

Q: QuestionCan I connect this soundbar to my TV wirelessly?

• A:Answer Yes, you can connect this soundbar to your Samsung TV wirelessly using either Wi-Fi or Bluetooth.

Q: QuestionHow does SpaceFit Sound Pro Plus optimize audio?

• A:Answer SpaceFit Sound Pro Plus uses built-in sensors to analyze your room's layout and automatically calibrates the sound for optimal clarity and immersion, regardless of the soundbar and speaker placement.

Q: QuestionWhat is the total number of channels this soundbar system offers?

• A:Answer This soundbar system offers a true 9.1.4 channel surround sound experience.

Q: QuestionWhat does the Adaptive Sound feature do?

• A:Answer Adaptive Sound analyzes the audio of the content you're watching and automatically adjusts the sound settings to provide clear voices and detailed sounds for an optimal listening experience.

Q: QuestionDoes this soundbar include a subwoofer?

• A:Answer Yes, this soundbar comes with a compact subwoofer that delivers powerful bass.

Q: QuestionWhich voice assistants are compatible with this soundbar?

• A:Answer This soundbar has built-in Alexa and also supports other smart services like Googlecast and Airplay 2.

Q: QuestionIs it better to connect to my Samsung - 85” Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024) to the Q930F 9.1.4 soundbar with an HDMI cable or wirelessly?

Asked 2 months ago by doctrbob.

• A:Answer Hi doctrbob! Both options are great ways to connect the HW-Q930F to your 85QN90D TV. You may not always get full format support over Wi-Fi, depending on content and network stability. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionIs the 8K HDMI cable included with the soundbar ARC/eARC capable?

Asked 2 months ago by doctrbob.

• A:Answer Hi there doctorbob! Yes, the cable included with the HW-Q930F Soundbar is ARC/eARC compatible. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionAre the ports HDMI 2.0 or HDMI 2.1?

Asked 6 months ago by Joseph.

• A:Answer Hello SandMan, The HW-Q930F Soundbar ports are both HDMI 2.0. ~ Samsung Solutions

  Answered 6 months ago by Samsung

  
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Q: QuestionI current;y have a samsung but wanted to upgrade. why is the bluetooth connectivity an issues?

Asked 3 days ago by Geel.

• A:Answer Hello Geel! With the HW-Q930F Soundbar, you should have no issues connecting it to your Bluetooth device. If you are experiencing issues, just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

  Answered 2 days ago by Samsung

  
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Q: QuestionHow many feet can the rear speakers be from the tv? I may put rear speakers 25' away from the tv. Would I still get good sound?

Asked 1 month ago by Smurph.

Q: QuestionWhat is a Zigbee/thread module, and what does it do?

Asked 1 month ago by Greg.

Q: QuestionIs there wall bracket supports for this item?

Asked 2 months ago by Bobby.

• A:Answer Hi Bobby! Yes, the HW-Q930F Soundbar does include wall mounting brackets for the soundbar. ~ Samsung Solutions

  Answered 2 months ago by Samsung

  
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Q: QuestionDoes it have Q-Symphony?

Asked 3 months ago by Anonymous.

• A:Answer Hello there! Yes, the HW-Q930F Soundbar can use Q-Symphony with a compatible Samsung TV that also has this feature. ~ Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: QuestionAre the rear speakers wireless

Asked 3 months ago by royetoy.

• A:Answer Yes. Each speaker has a cord that plugs directly into a power outlet and connects wirelessly to the soundbar and subwoofer.

  Answered 3 months ago by EricaOVerified Purchase

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Q: Questioncan i toggle rear speakers on / off?

Asked 3 months ago by Sparking.

• A:Answer Yes you can, in the app

  Answered 2 months ago by JohnnyNAlyssaVerified Purchase

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Q: QuestionAre you able to add a second subwoofer to the system to increase the overall base?

Asked 3 months ago by Jason.

• A:Answer Hello Jason! No, you cannot add a second subwoofer to the HW-Q930F Soundbar and only use the one included with it. ~ Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: QuestionI have the LG 65” G4 series OLED eco 4k UHB smart tv. Please confirm it will work seamlessly with this model. Also, the room that has my to is only 9 x 12 feet…with the tv on the long end. is this room too small for this specific soundbar system ?

Asked 3 months ago by JimH.

• A:Answer Hello Jdha! Yes, you should have no issues connecting the HW-Q930F Soundbar with either HDMI (eARC recommended), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. The HW-Q930F Soundbar will work great in your room. You can activate SpaceFit Sound Pro, which utilizes the microphone in the soundbar to analyze the room to deliver optimal audio quality.~Samsung Solutions

  Answered 3 months ago by Samsung

  
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Q: QuestionI have the Q930f and want to add 2 more rear speakers. Will the SWA-9250S rear speaker set allow me to have 4 rear speakers on at the same time?

Asked 4 months ago by cliff.

• A:Answer Hi there cliff! You can only have 1 set of rear speakers active with the HW-Q930F. ~ Samsung Solutions

  Answered 4 months ago by Samsung

  
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