Questions & Answers

Q: QuestionCan this TV play movies from a thumb drive or portable hard drive?

Asked 13 years ago by Tim.

Q: Questionwhat is the overall dimensions of this tv?

Asked 13 years ago by Anonymous.

Q: QuestionDoes this TV have the Netflix app? Or is it Netflix compatible?

Asked 13 years ago by Anonymous.

• A:Answer Although the UN39EH5003 does not offer Smart features, like Samsung Apps (Netflix, Pandora, YouTube, etc.), web browser or built-in WiFi; it can display App content from a 2010-13 Samsung BD player or other internet capable device (the blu-ray player/internet capable device will handle the Internet content processing, while the TV displays the content. Similar to how a monitor will display the PC’s video signal). Thank you for the opportunity to assist you, -MrSamsung

  Answered 13 years ago by MrSamsung

  
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Q: QuestionBesides the wall mount and high speed HDMI cable do I need to buy anything else to operate this tv?

Asked 13 years ago by Cheryl.

• A:Answer It actually all depends on what deices you want to connect to the TV. I would say refer to your devices' manuals for more information on how to connect them to the TV and what cables you will need. -MrSamsung

  Answered 13 years ago by MrSamsung

  
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Q: QuestionAudio out?How can I get the audio from the TV to the audio. That is, I have an older receiver that does not pass the video through to the TV using an HDMI cable. I have the HDMI going from the cable box and ROKU into the TV, but am limited to using the speakers built in to the TV. This does not provide the audio quality I need. So, is there an audio out on this model?

Asked 13 years ago by Anonymous.

• A:Answer I'm very sorry for the confusion, but since the UN39EH5003 does not offer any audio outputs, the only way to get audio to go to your audio system is to connect the audio outputs from your other devices to the audio system itself. -MrSamsung

  Answered 13 years ago by MrSamsung

  
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Q: Questionwhat is the warranty?

Asked 13 years ago by Anonymous.

• A:Answer Thank you for the question. Although I do not have any information on refurbished items, a dedicated Retail representative may be able to assist you better with this question. Unfortunately, since I do not have access to the retailer’s inventory system, I cannot provide any additional information on refurbished items in regards to included accessories, reason for being refurbished, refurbishing location, pricing, availability or on warranties included with refurbished items. Please click on the customer service link for more details. -MrSamsung

  Answered 13 years ago by MrSamsung

  
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Q: QuestionHow safe is it to by a refurbished TV from your site? With Amazon I have no worries about buying something, because of their great return service.With Amazon I have no worries about buying something, because of their great return service. I don't know about Bestbuy.com, can you let me know? Thank you. Here is the product: Samsung - Refurbished 39" Class (38-5/8" Diag.) - LED - 1080p - 60Hz - HDTV

Asked 13 years ago by bryan.

• A:Answer Thank you for the question. Although I do not have any information on refurbished items, a dedicated Best Buy representative may be able to assist you better with this question. Unfortunately, since I do not have access to the retailer’s inventory system, I cannot provide any additional information on refurbished items in regards to included accessories, reason for being refurbished, refurbishing location, pricing, availability or on warranties included with refurbished items. Please click on the customer service link for more details. -MrSamsung

  Answered 13 years ago by MrSamsung

  
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