Why does a brand new phone need refurbished? Will it work perfectly now ,$619.00 is still a lot of money. Is there a exchange policy if there is a problem ? And does it come with all accessories? null

Question

Simone · Accepted Answer

My phone did not come with all the accessories that were mentioned in the description. Best Buy does not guarantee that all parts or accessories will come with refurbished phones. New phones are refurbished, sometimes, just after buyer's remorse. But they do not guarantee that all accessories will be in the box.

Answered by Simone 8 years ago

Verified Purchase

STBrantley · Answer

I may not be the best to answer all of your questions... However, the one I received was basically brand new. Mine did NOT come with the original accesories. But it did come with most of the accessories. I was missing the USB C connector.

Answered by STBrantley 8 years ago

“Why does a brand new phone need refurbished? Will it work perfectly now ,$619.00 is still a lot of money. Is there a exchange policy if there is a problem ? And does it come with all accessories?”

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