“The power light on the player flashes red and green. And when you push a button on remote it says not available. Becoming disappointed with this purchase.”
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This happened to me and I reached out to Samsung online support. One of the buttons ended up being stuck on the remote - i unplugged all the cables and let it sit for a half hour and fixed the stuck in button the remote. Everything worked after that. I was worried I had a lemon (purchased Nov 2018).
Sorry, there was a problem. Please try again later.Just about everything has a lemon or two. I'm having issues with mine but not that you describe. I would try a new cable and try something like Netflix to see if it's related to the drive and also plug the cable directly into the TV for testing if you're using a receiver. And finally try it without a cable at all. Does it flash when it isn't hooked into anything? If it's not a cable (or two) then it sounds like you need service.
Sorry, there was a problem. Please try again later.Junk junk and more junk
Sorry, there was a problem. Please try again later.Hi Steve, we understand your concerns with the Blu-Ray Player. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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