“What do you do if you can't get the wireless connection past the gateway step? It is detecting our wireless network but when we enter the password it continues to say it can't connect.”

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• I have the same trouble. It takes several trys to get it to work. I thought it was my internet.

  Answered by Jude 9 years ago

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• how strong is the signal it's trying to connect to? It may detect it but the signal may not be strong enough to keep connected.

  Answered by Dave 9 years ago

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• I had the exact same problem. I finally just bought a different player. Be sure that you have done all the required updates on the player.

  Answered by lberman 9 years ago

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