Main Content

Customer Ratings & Reviews

Samsung - Streaming Audio Wi-Fi Built-In Blu-ray Player - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 10272 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 10,272 Reviews
  • Rating: 4 out of 5 stars

    Easy to Use, but Not So Smart

    Posted
    lebowitzit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    If you've never had a modern Blu-Ray player before, the first thing that strikes you about this unit is that it is completely useless without the remote control. While this is hardly a new phenomenon, this player takes it almost to its logical conclusion. My conventional DVD player at least lets you play, stop and skip to the next or previous chapter from its front panel. This player has just two buttons on it - Power and Eject - and no indicator lights. Hookup is simple enough: The player has an HDMI port, an Ethernet port and a wi-fi radio built in. The HDMI cable is not included, so be sure to buy one if you don't already own one. You plug the player into your TV set with the HDMI cable. (If your TV set is old enough that it doesn't have an HDMI port, you can buy an RF adapter to convert to Component, Composite, SVHS or coaxial, but you'd probably be better advised to buy a different player, one that has whatever connection your TV set has.) More about the network setup later. The player is a bit slow to boot up. Modern HDTV sets can also be slow to boot up, and this can be a bit disconcerting at first if you're used to older components, which were pretty much instant-on. Expect to wait a good 15 seconds after pressing the power button before it sends any output to your TV set. Once the player is booted and displaying on the TV set, operation with the remote is fairly intuitive. If you put a disc in, the player will automatically switch to DVD mode and begin to play your disc. Simple enough. But you don't buy this player just to watch movies on discs. (If that's all you want, there are cheaper, simpler units on the market.) I, for one, was very interested in seeing what Internet content I could watch with it. To watch Internet content, the first thing you need to do is connect the set to your network. (If you don't have a network in your home, now you have a reason to get one.) This process is fairly straightforward. If you only have a wired network, you have various options for getting an Ethernet connection to your Blu-Ray player; I won't detail them here. Most people reading this probably have wi-fi networks, and will want to connect wirelessly. Either way, the guided setup procedure for the player walks you through the process of connecting to and verifying your network. Alas, the player doesn't do WPS, so you will need your wi-fi passphrase, if connecting to a wireless network, and you will need to type it in using the guided setup's on-screen keyboard, which is a rather tedious process. The product info for this player boasts that there are over 240 "apps" for it. Unfortunately, this is something of an overstatement. The player's home screen includes "presets" for VUDU, HULU, Netflix, Amazon Video, and YouTube. There is a button you can select that lets you add more presets, but just about the only thing you can add from there is something called the Opera Store, which turns out to be where most of the "apps" are located. The Opera Store is a vast collection of vintage, foreign and indie movies, sports, and how-to videos. It requires no subscription, is mostly free of charge, and is rather fun to explore, but all the video content is heavily laden with VERY repetitive advertising. I already knew that VUDU is a service that offers nothing free, but I was disappointed to find that HULU no longer offers anything free. YouTube is free on the player, just as it is on your computer, although you may occasionally run into a video that requires you to log into your Google account before you can watch it.That process is tedious and involves switching between devices, since the player offers no way to log on. The player does support screen-casting from YouTube on your smartphone, tablet or computer to the player. That's handy, because the on-screen search engine is slow and hard to use, while searching YouTube from smartphones, tablets and, especially, computers is a snap. The only "gotcha" is that your smartphone, tablet or computer must remain on and awake in order for this to work, and screen-casting will deplete the battery charge fairly quickly. Therefore, you'll want to keep whatever you're screen-casting from plugged into its charger while you do this. I haven't poked around enough to find out if you can screen-cast from the other "apps". I'm also an Amazon Prime customer, so I can get lots of nice video content from there at no extra charge. Most Internet video access works well (assuming your network connection is strong and your Internet bandwidth is decent) and intuitively, although interrupting YouTube videos and backing out to your search results is less than obvious. Unfortunately, there seems to be no way to add more apps to this player. (Fancier, more expensive Samsung players do allow you to get more apps from Samsung's proprietary app store.) Another thing that the on-screen, guided setup procedure does is ask if you want to download a software update for the player. I strongly advise that you do this - and I would strongly advise downloading and installing any future software updates that the player might ask you about. Maybe one of them will make the Smart features smarter! Those who prefer not to juggle a lot of remotes will be pleased to know that most cable TV system remotes can be programmed to operate this unit with full functionality.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The worst experience I have ever had with a compan

    Posted
    miro0114

    I got this Bluray player for Christmas. It's now the beginning of March and I've only been able to use it for a week. After a week, it started not connecting to the Wifi, but it would work again if I unplugged it and plugged it back in. After a week of that, it stopped connecting altogether. I use the chat support for some troubleshooting a couple times, nothing works, so they have me send it in for repairs. When I get it back, it had the troubleshooting instructions taped to it. I set it back up, try and connect, it doesn't work. I go back to the support line, they insist on doing the same troubleshooting I've done about a dozen times at that point. Nothing. They have me send it back in. I get it back and, again, it has the troubleshooting instructions taped to it. I try it out, and it's still not working. Back to the support line, and they tell me the only thing I can do is to send it in for a third time for "repairs," but they tell me to list all of my previous ticket numbers on my package so it's clear this wasn't the first time. So, I'm completely convinced that Samsung's idea of repairs is to have you send it in and they send it back with those instructions they know you've already done through their support lines without even bothering to look at it or fix it at all. A few days after it arrives at the repair center for the third time, I get a call finally offering to just send me a new player, which I'd been asking for since the first time I got it back still not working and they wouldn't even consider it. I was told I'd get the new player in 7-10 days. Almost two weeks later, I still haven't gotten it, so I check in with their support line again, and they tell me that my request is "accepted" but still "under consideration with the team" and they're "preparing the document" needed to send it to me. So it's been almost two weeks and they haven't filled out the form? I liked the Bluray player just fine for the week it was working and will be perfectly satisfied once I hopefully eventually get one that works but never. again. with Samsung. This has been such an outrageous experience. I've had incredible customer service with plenty of other electronics companies and would much rather stay with them.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Absolute Unreliable Junk

    Posted
    Borninkansas

    I have 5 DVD players in my home, all purchased from Best Buy over the years which are in multiple rooms in my house, with AV systems. My only Blu-ray player is a Sony 3D Blue-ray in my home theater which has a 144" screen, linked to a very expensive Epson 3D HD projector. I was wanting a second Blu-ray player to replace the standard player in our bedroom, so I purchased this one last week. Anyway, I got it home and set it up to connect by Wifi to my Direct TV router. Setup went like a breeze and quickly had it accessing my Wifi. Then launched into Amazon Prime and explored its capabilities with Prime. This first time using it, it seemed to work fine, while drilling down through Amazon Prime offerings. Several days later, I attempted to watch some YouTube clips and after displaying the opening screen showing all the streaming options (displaying the icons for Netflix, Hulu, Amazon Prime, YouTube, etc), it froze on the options screen and would not launch any of them. Out of frustration, and trying to trouble-shoot it, I tried to turn it off with the power buttons on the remote and nothing happened. It kept displaying the frozen options screen. The player was totally unresponsive to the remote and did nothing. So, next I went to the buttons on the unit itself and tried to turn it off. No response whatever. Would not turn off or on. The options screen continued to display and would not go away. So, next I tried to open the DVD tray, by pushing the eject button on the player itself, to see if I could insert a DVD and it did not respond. It acted as if it was not even plugged in, so I checked the power cord and it was plugged in and I knew it was junk since it did continue to display the streaming options screen. This thing is an absolute piece of junk. Don't waste your time or money in dealing with the sorry excuse for a DVD player. As a result of this, I will absolutely stay away from ALL Samsung DVD players. The only thing I would depend on with Samsung is their smart phones and their flat screen tv's.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It intermittently becomes non responsive.

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My son bought this for me as a gift. When I first plugged it in and set it up it seemed to be great. Until I went to use it again a day or two later and it was non-responsive to the unit buttons or remote. There is no power light to tell you if it is on or not which adds to the frustration. it seemed to become non responsive after turning off using the remote. I tried different power sources, looked for settings in the booklet and online and got on the phone with Samsung.(35 min.) They offered to have it repaired, but having Geek squad protection, and the fact it was only a few days old, We returned it to the store. Got another one and it did the same thing, so it went back too. The unit will come after a power cycle but turn it off with the remote and it won't come back on (until you power cycle it again) Customer service @ Best Buy suggested it was my power source that was unstable because she was able to make it turn on twice at the store, not using the remote. (I don't think so. I measured the voltages from the various outlets I used. All measured 120 volts +/- 1v and steady. Tried it with and without HDMI connected did not seem to matter. Got another brand some where else an all is well. I do realize that two units having the same problem sounds like operator error, but if so tell please tell me what I am missing.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Very Disapointed

    Posted
    nordogg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was looking for basic DVD player when I bought this, but found this one with WiFi for $20 more I thought I'd get it so I could use the roku in a different room. Both the DVD and the WiFi are a big disappointment. First, the menu is clunky to use. I know that sounds vague, but it fits. it's not intuitive and you have to wait for it to respond. When you use the DVD and press play you often have to press play a second time. Not always though and it's never the same. So as you work through the DVD menu you press play, the tv goes blank like it's changing but then it stays blank and you have wait a few seconds to see if it changes. If not you have to press play again to get it to finish. It's like the DVD player has a brain f@#t. Like it went to the fridge and opened the door but forgot what it was going to get. If you don't wait it may just be slow to change and your second click could take apply to the next menu and take you to the wrong place. You know, you wanted a soda and it grabs the mustard. Ok, I can live with this, I don't watch that many DVDs. Besides it is kind of fun when you have friends over to watch a movie. Put in the disk and hand the remote to the new person and ask them to que up the movie while you get snacks. You'll come back to the room to join in on ribbing them about their inability to operate a dvd. As their frustration rises it gets even funnier. Caution! Don't do this with someone who has a bad temper. At best,you'll end up with a broken remote from them throwing it across the room. At worst, if their aim is good, you'll have a broken remote and a broken tv. So much for movie night. Finally, a few days later I discovered that you can't get PBS on the Samsung. Are you kidding? So, back out comes the roku. I would have returned it but unfortunately the box went out to the garbage in a zealous after Christmas clean up.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Player For The Money

    Posted
    PD8542
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I read a lot of reviews of this player on a lot of sites before buying it. The major gripe people had with it is the lack of indication if the unit is turned on or not. Most reviewers were so concerned about that issue that they either didn't have any other concerns with the unit or didn't mention them. Since no one seemed to have any serious problems with the unit, I decided to buy it, given the great Black Friday pricing. Let's get this out of the way up front. Yes, this unit has absolutely no lights on the front or any indication whatsoever to tell you if it's turned on or not. Personally, I don't see this as a problem. When I turn on the player, the TV turns on and everything works. When I turn off the TV, the player turns off. If for some odd reason the player were to stay on when I turned off the TV, I don't really care. The player will go to sleep after a while anyway. With that stupidity out of the way, the player itself is a very mainstream Blu-Ray player. It has all the apps and DLNA features you would expect from a similarly priced unit. It spins up quickly and is responsive to the remote. I bought this unit as a replacement for a similar Samsung unit I purchased about 2 years ago that developed problems playing most Blu-Ray discs. The old player would freeze and stutter during playback. I've had this new unit for about a month and it's played every disc I tried in it perfectly. The apps (Netflix, Pandora, Hulu, etc...) all work well. Yes, the Netflix problem that plagued early versions of this player have been fixed. The player has built in WiFi, which is nice, but I have it hard-wired, and you should too for best performance. Don't hook up your player with WiFi and then complain that Netflix is buffering all the time. All in all it's a nice basic player for the money. It doesn't have any fancy features or controls at all. It does everything I need it to do, play Blu-Ray discs and stream Pandora, Netflix and other services. I just hope it lasts longer than the 18 months the previous player lasted.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Lots of problems with this Bluray

    Posted
    OKGdnGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not at all pleased with this bluray. It can't ever seem to recognize the wireless network connection on the first attempt and constantly has be reinitialized. It has to be unplugged and reset often and will freeze and lock up during netflix streaming movies. I have a strong network connection and no other devices in the house have this problem including two old Samsung Blurays which have always worked well. Samsung support has been less than stellar. You get a hour on the phone with a low level tech who is reading from a script before you can get escalated to a high (?) level tech call back and never comes. When you call back of course you cannot go directly to a high level tech, you have to go through it all again with the newbie tech. Then the high level tech takes you through the same stuff all over again, concludes that you must have a slow internet connection even though nothing else in the house is affected. His response "That's just the way Blurays are." And I was rushed off the phone. It's been a real waste of time and money. Best Buy does not offer a refund or exchange and frankly I don't know if Samsung will either. I just haven't been able to face calling them again.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Buy something else

    Posted
    Telo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I figured that Samsung was a good quality brand as they always have been in the past. Something went terribly wrong with this blu-ray. At first it didn't even want to start up. I thought I had a dead unit and was about to disconnect it to exchange it when it finally came on. That should have been my first clue but I decided to give it a chance. At first it connected to my wifi just fine and then it did the firmware update. After the update it would not stay connected to the wifi even though it showed full signal strength. I know it wasn't an issue with my router because every other device worked perfectly when testing them in the same room. Checking online, to see if there were any known issues, returned several results dating back to the first of 2015 stating that Samsung told them that it was an issue with the firmware. I bought this device in December so you're telling me in 9+ months they couldn't resolve the issue with the firmware? When I returned it to the store the woman at the return counter told me that everyone has been bringing those back. Samsung is usually a brand that I trust but in this situation they dropped the ball. I ended up spending a bit more money on a Sony blu-ray and it has worked perfectly. Stay away from this player unless Samsung can get the issues worked out. By then I'm sure the next version of blu-ray will be available.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    "System Time is Updating. Please try again later."

    Posted
    Frustrated
    • My Best Buy® Elite Member

    I bought this product 4 months ago in March. Now, in July, suddenly the streaming apps no longer work consistently. Mostly not at all. If I select either Amazon, YouTube, or Netflix, I'm met with a message that reads "System time is updating. Please try again later." The only app that consistently loads is Vudu, but I'm sure it's only a matter of time before it fails, too. Sometimes, if I wait long enough, like 15-30 minutes, then the apps will miraculously load, but I usually won't wait that long. When I Googled this problem, I saw a lot of costumer reviews outside of this Best Buy page who have the same problem, and no one has been able to offer a fix. In these reviews, the customers all say that they received terrible help from Samsung reps and spent hours dealing with the problem, only to have no solution. If you Google "Samsung blu ray player" and "System time is updating," you'll see more of what I'm talking about. Hopefully, when I take this back to Best Buy this week, they'll allow me to exchange for a better brand. I'm surprised that this product has such a high rating on here when so many people are having the same problem apparently.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    No need for cable.

    Posted
    Grateful
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Wish that I had bought this system first. Now I had purchased the competitors system ,because I had their tv and it was giving me grief. I could not tell if it was on or off and it would not come on unless I unpluged it from the wall and plugged it back in, no green light to tell if it was on or off. I purchased the warranty (it was still under the original warranty. Returned it back to the store no hassle ,they said go see if there was any other that I would like to exchange it for.Spoke to the salesman and he recommended the one that he would buy. I bought that one. I got the player with built in wifi wow. . I missed my cooking channels ,it had a series of cooking channels, the best part is that it is easy set up and wow all the other channels (their are so many free choices forget about the pay ones(they are low cost on this one) since I am putting myself on a budget I'm paying off my bills. I liked this so much that once my daughter moved in I went out and bought her one for her room. Helped her have a peaceful surgical recovery(she could not believe that she didn't need cable. Once we fix up our basement we will get the same unit for our basement. Thanks Best Buy for continually bringing in up to date electronics and having good ,friendly ,helpful staff members. Sincerely, Ms. Grateful

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful

    Posted
    Veeismee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Idk if it was just my player... But for mine it was only good for a couple months... then it started acting up. If I was on netflix or anything streaming, it would cut randomly and go back to the main menu. Slowly it started to alternate between freezing and the screen just blacking out. Then when it needed the update(maybe 6 months to 8 months with the player), i wasn't able to use the player unless i updated it. I was supposed to download the update on a flash drive and insert it. I did. Wouldn't read the update. I called they sent me a USB with the update. I tried. Wouldn't read the update. I then had to send my DVD player in. They updated it and sent it back. I was able to finally use it, but all the other problems did not resolve... One month later... a new update appeared. I tried to update it and the screen just goes black. So now I just hit later and it still let's me use it. But all those other problems still happen. When this freezing and black screen happens, I can't even turn the player off... I have to unplug it and plug it back in.... if I'm having a TV all day thing... I wanna say I have to do this maybe 3 to 4 times in 8 hours.. lol Now... maybe 10-11 months with the player.... it doesn't even turn on... lol. The WORST player.... EVER.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Refused to connect after 4 months

    Posted
    Electricgroundhog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Worked fine for 4 months. Only used wi fi for utube. Finally got Netflix, and it worked fine for two days. After That, it seized up. I unplugged it and replugged it and it worked for one more day, then refused to connect at all. It recognized my network, showed a strong signal, but would not connect. Called Samsung and was told that if the router is more than 15 feet from the device, they are not responsible for whether or not it connects! Thank goodness for Best Buy. They accepted it as defective. I will certainly contine to shop at Best Buy. Can't say the same for Samsung. Their products may have a good reputation, but their customer service is the absolute worst I have ever encountered. By the way, this product does not have any kind of indicator light to let you know if it is on or off. It's a constant, minor irritant. The blu-ray player worked fine.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Low-level Player

    Posted
    BananaSauce

    I have had a number of issues with this blu-ray player. For one thing, THERE IS NO INDICATOR LIGHT. Samsung - why on earth did you do this? I even heard a popular radio host complain about this and someone called into the show to complain as well! I understand it seems like a small complaint but it causes so much confusion and frustration. Which brings me to my next point: that this player has gone completely unresponsive twice in the six months I've had it. Troubleshooting was extremely difficult and frustrating without an indicator light. I had no idea if my remote or the power/ eject buttons weren't working, if my hdmi cables/ my TV were the problem or if it was even powered on at all. I don't watch movies very frequently, so after a week or so when I was too busy to return it I tried it and it suddenly worked. At the five month mark when it happened again it felt too late to return, so I still have it. Each time it's 'died' on me, passing time has been the only thing to solve it. The picture quality is good and it runs smoothly, even if it's a little loud. If you're looking for a blu-ray player for an extra room, one of your kids or just want one for the occasional movie, this will work fine. If you're looking for a really good blu-ray player and plan on using it frequently, spend the extra money on a different model (or go for the 4K players at this point).

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Arrived faster than I exspected great packing.

    Posted
    Rangemaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've used the Google Chrome connected to my TV works great with my tablet I stream many Internet channels straight to my TV with no wires unlike all the other you have to run a cable of some type to connect with your TV. I have not used all the features it has but I like it a lot better than roku this gives me more options of what I want to watch. As for the Samsung blu ray player it to is a must have I already own one besides the great picture and sound you get from your DVD movies it's loaded with Internet channels although you do need a hdmi cable to connect. It does have a feature that is called screen mirroring that works with Samsung tablets that have the same feature and maybe others I'm not sure since I only own Samsung. It will show on the TV exactly what's on the screen of the tablet. I use it for videos that are not compatible with the chrome. cast yet.when you add a Samsung tv and a Samsung tablet and they are all sync uped it's amazing how well they work together it's as good as a smart TV if not better I think for not actually owning one This is supposed to be a review of the blue Ray player so read on.this I thought might help someone here a little bit of how it will work together with a complete entertainment center short of a sound system since there are so many options with the right ones you will only use one remote control and your tablet if you decide to incorporate that. I hope this helps someone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    two strikes, out

    Posted
    Kevin
    • My Best Buy® Member

    I bought one, and it was dead-on-arrival. Returned it, and the second one seemed DOA also. By the way, the Best Buy folks were super nice and super helpful.... In frustration I wiggled wires, which were only 2 - the network wire and the HDMI wire. When the HDMI was wiggled, the box started up and functioned as expected. Actually, it did a real nice job and was just fine. Then I shut it off. Same problem. It didn't want to turn on. Neither from the remote, nor from the front panel power button. Again I wiggled the HDMI wire and it started up. I downloaded the full user manual and found there is no feature for "complete shut down", which is fine, but didn't explain why it wouldn't turn on. So, back went the second unit to Best Buy. I exchanged it for a different make. Note this purchase was to replace a very old Samsung Blue-ray player which performed very well for many years and was just worn out. One other thing, the online widget choices were very sparse. There were hardly any, and none that I was hoping for. The other brand has over 300, and everything I wanted is in it. Oh, well. Certainly not Best Buy's fault, and not characteristic of Samsung. Just wanted to report my experience.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible product, terrible cust support

    Posted
    shaneRN
    • My Best Buy® Member

    LOOOONNGGGG story short, this item's WiFi sucks. I spent a ton of time with customer service "problem solving," doing things AGAIN for THEM after I've already done them on my own. (it would not connect to WiFi that was working fine for my Samsung phones and my Toshiba laptop. It DID work perfectly fine when it was hardwired to the router). Samsung FINALLY agreed that my unit was faulty. I sent it off to be repaired and it was sent back with a note saying it was fixed, but was STILL not connecting to WiFi. I vowed to not buy another Samsung Blu-ray player (this was my second J5700--first one also had different problems immediately out of the box) but I figured I'd go full-Rambo on Samsung if another one failed. The new Samsung was AMAZING (j6300)! It instantly connected to WiFi. Fast forward a year. This new one now has persistent jerking audio on Netflix and Amazon Prime, but BluRay discs and Hulu movies stream fine (not Hulu shows). It was only 'occasionally jerky' the previous 6 months. I bought the extended warranty knowing something had to happen with this player, so I'll be getting a Sony or LG.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Will Not Stream Certain MKV or MP4 Files

    Posted
    TravelingCharley
    • My Best Buy® Elite Plus Member

    I had originally purchased 3 of the previous version of this Blu-ray player and "sprinkled" them throughout the house a few years ago. One of them finally died so I bought this one, the updated version. When I connected it to my movie collection that I stream from my home network it would not play certain movies ... mainly some MKV files and MP4 files that the old model played just fine. I cannot believe that Samsung would remove playable content on an updated model but it appears they did. I made sure the software on the new Samsung was up to date ... connections were correct ... etc ... but no luck. AVI and WMV files would play just fine. So I returned the product back to Best Buy. I ended up buying the 3D version of this Blu-ray player and it must still have the old software because it plays all the videos just fine. These players will STILL not play the new HEVC files, which is the up and coming conversion (smaller file size with better video). Samsung needs to update their software on their Blu-ray players. By the way, the files play just fine streaming to my Samsung WiFi TVs which I am slowly changing throughout the house.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Player

    Posted
    DaveT
    • My Best Buy® Member

    Very pleased with this purchase, which replaces an 8 yr old 1st generation player with limited internet offerings and a sticky disk drawer. Unit set-up was a breeze and the player offers more smart TV options than anyone could possible need, including Netflix, Hula +, YouTube, and Amazon Prime. All of them stream flawlessly (and in 5.1 sound for some Amazon selections) from my router across the room. Best part is that I have over 600 digital HD movies stored on a 4 TB hard drive connected to my router (NAS). This player recognizes that drive thru my wi-fi and plays all those movies - mostly in MKV, but I haven't yet encountered a format it won't play - like my own personal Netflix for anyone in my household. I imagine it would play my 800 GB music library the same way, tho I haven't tried that yet. The only drawbacks: 1) Absolutely no lights on the unit so one can't tell if it's on or off without firing up the TV. 2) A unit with this many modern features should offer a gigabit wi-fi AC connection. That option on my home network does not appear as a choice in the set-up menu. Aside from those minor quibbles. this is a great player at 1/3 the size and 1/2 the price I paid for my 8 yr old unit. Buy with confidence.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Stupid omission

    Posted
    MikeMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this player because my older SONY bluray did not have wireless connectivity which I discovered was important for receiving periodic online updates. Turns out the SONY player couldn't play the "All Things Must Pass - the story of Tower Records" bluray disc because it's manufactured on a BD-R disc (recordable bluray, the choice of the movie producer). Sooooo, I went to Best Buy and purchased the Samsung player that they demonstrated would play this disc (the choice of many "documentary" movie production companies - they don't want to produce a huge amount of factory "silver discs" in case they don't sell many. I get it.) Everything works perfectly on this Samsung player. It warrants 5 stars. Why only 3 stars? Some knucklehead at Samsung thought is would be a good idea to NOT manufacturer it with a Power On/Off light!!! O.K., so here's how they decided you would know the unit was ON - per the instructions, simply push the Open/Close disc drawer function. That turns it On. Oh, right, there is a power button on the front of the player...just no light to tell you it's on. Ergo: 3 stars for really dumb engineering. Frustrating as.....!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good DVD player with Wifi

    Posted
    jj12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My husband wanted to be able to get Netflix on his not-Smart garage TV so we looked at several options. Replacing our DVD player with one with wifi seemed to be the best way to go because it provided wifi without adding another device. The apps are easy to get to. I set up Pandora for him so he can listen to his Oldies. Music CDs and DVDs can also be played on this unit. The only problem I had setting it up was some incompatibilities with the Insignia TV. At first the menu screens were gigantic and went off the screen but using a different HDMI output fixed that. Also, the Samsung default option on the home screen is Pictures and the TV doesn't like that Pictures doesn't have audio so pops up an audio box each time the DVD is turned on. I only have two real complaints about the unit. One is that there is no light to tell you when the player is on. You have to push the power button and resist hitting it a second time when nothing happens for a few seconds. The second is that the unit is very light. There is no open/close button on the remote, and pushing the button on the front to open the drawer can push the unit to the back of the shelf. I had to block it with a piece of Styrofoam.

    I would recommend this to a friend