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The Player came with a Booklet, with Samsungs Customer Service Number. They are extremely friendly and above all Knowledgeable. I hope this helps ...
Sorry, there was a problem. Please try again later.Hi, we understand your concerns with the Blue-ray player. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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