Questions & Answers

Q: QuestionI usually format new ext HDD or SSD before using it. Shall I loose the encryption and password protection software if I do so with this SSP? Thank you

Asked 1 year ago by Stephan.

Q: QuestionDoes this only have password protection or also fingerprint protection? The manual says fingerprint protection can be set up, but I can't see that option in the set-up application.

Asked 1 year ago by AAAA.

• A:Answer This drive doesn’t have that option. I asked customer service about that as you did, and they never replied to that question. They gave me other info that was very helpful, but not an answer about the fingerprint question.

  Answered 2 months ago by JacobJordanVerified Purchase

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Q: QuestionI need a Samsung connect one for a 2017 Samsung Tv

Asked 1 year ago by Anonymous.

Q: QuestionIf I used this device to backup my photos(galaxy s23U) and then delete the photos off of my Google photos, the pictures would still be SAFE on the drive, yes? I'm trying to clear my Google photos WITHOUT losing the items on my phone.

Asked 1 year ago by AnnaC.

• A:Answer Yes. I am moving 120 gb worth of photos from my computers to this device. Scan disk has bewn having issues of loosi g data i have been seeing. Go woth this one samsung

  Answered 1 year ago by TimNVerified Purchase

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Q: QuestionCan I use this to download purchased movies from my computer and play them back on my phone?

Asked 1 year ago by Kik23.

• A:Answer Yes. Just make sure your phone is capable of doing that. But the T7 won’t be stopping you

  Answered 1 year ago by JLewisVerified Purchase

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Q: Questioncan i use this drive with USB 3.2 GEN 1?

Asked 1 year ago by Anonymous.

• A:Answer Yes. Just make sure the cable also does support 3.2 speeds. The stock cable comes as usb-c to usb-c. If your 3.2 gen 1 port is only usb-a, you need to buy another cable.

  Answered 1 year ago by JLewisVerified Purchase

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Q: QuestionI am wanting to transfer recorded movies from my Dish Hopper to a USB and watch on my Samsung Smart TV after I cancel my Dish service. Can you tell me if this item will do that? If not, can you recommend a USB that will? Thank you.

Asked 1 year ago by Ranchhand.

• A:Answer You would need a middle man to download it first

  Answered 1 year ago by DanielMVerified Purchase

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Q: Questionlooking for usb drive samsung smart tv?

Asked 1 year ago by Anonymous.

Q: QuestionI’d like to use this device thru my Samsung tv to record tv show . Does this have the Ability to do that

Asked 2 years ago by Bland.

• A:Answer That has more to do with your Samsung Tv and its capabilities than the hard drive. Easy way to check is connecting a different thumb drive or external drive and try to stream it

  Answered 1 year ago by BeardedlizardVerified Purchase

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Q: QuestionCan I choose which files to encrypt or does the whole drive need to be encrypted

Asked 2 years ago by ERK0.

• A:Answer Yes, you can choose which file you want to encrypt

  Answered 2 years ago by IvanC

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Q: QuestionI have about 4-5000 photos from my wedding and 3 videos (longest is over an hour). Will this be enough space and will it save the photos and videos quickly to the hard drive ?

Asked 2 years ago by JG.

• A:Answer more than enough jpgs.

  Answered 2 years ago by RomanFVerified Purchase

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Q: QuestionCan I download games on to this from one PC and load them up on another PC?

Asked 2 years ago by Louiienation.

• A:Answer Yes you should be able to use this device for download and transfer. Ensure you get the necessary files to move.

  Answered 2 years ago by Jake3000Verified Purchase

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Q: QuestionDoes this require Samsung software to use as backup storage to a PC? Can you just plug it in and run?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - T7 1TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Indigo Blue

• A:Answer Yes it can be used at a backup storage. Correct you can just plug it in an run.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I leave this continuously plugged into my laptop (HP Envy 360 Win 11) to use as extra storage and drive space?

Asked 2 years ago by mark.

• A:Answer Yes

  Answered 2 years ago by BAnthonyVerified Purchase

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Q: QuestionCan I transfer videos from my iPhone 11 and S21 onto this external hard drive? Will sound transfer as well?

Asked 2 years ago by Roxy.

• A:Answer Yes you can.

  Answered 2 years ago by IvanC

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Q: QuestionIs this SSD compatible with a Sony Bravia Android TV ?

Asked 2 years ago by PJM.

• A:Answer Yes it is

  Answered 2 years ago by IvanC

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Q: QuestionIs this SSD compatible with a Sony Android TV ?

Asked 2 years ago by Anonymous.

• A:Answer Yes it is, that’s what my son has.

  Answered 2 years ago by IvanC

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Q: QuestionCan I use this as a third hard drive for my gamming pc? My case has only 2 bays both are being used

Asked 2 years ago by Ventasurge.

• A:Answer Certainly enough space on the drive for it. I don't see a reason why it wouldn't. As always. Make you yo do your research.

  Answered 2 years ago by Boricua65Verified Purchase

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Q: QuestionIs this compatible with samsung 5 phones AND J series samsung phones?

Asked 2 years ago by NEKO.

• A:Answer Yes, with any Samsung product.

  Answered 2 years ago by IvanC

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