Questions & Answers

Q: Questionthis portable SSD is prone to failure? ive seen many refurbished items coming up on this site.

Asked 1 year ago by heime2003.

• A:Answer Some of the refurbished are perfectly functioning items that a customer returned for a non-failure reason. Perhaps the customer found a better price, or wanted a different color... I pretty much doubt that there is anything to refurbish electronics wise- especially by the Geek Squad.

  Answered 3 months ago by PJB12Verified Purchase

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Q: QuestionCan I use this to download purchased movies from my computer and play them back on my phone?

Asked 1 year ago by Kik23.

• A:Answer Yes. Just make sure your phone is capable of doing that. But the T7 won’t be stopping you

  Answered 1 year ago by JLewisVerified Purchase

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Q: QuestionI have used thumb drives for years, decided to try something bigger. Samsung Portable SSD T7. setup seems complete but when I try to copy and paste a folder to the SSD.... not able to. Please advise

Asked 1 year ago by Geezervstechnology.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Geezervstechnology: I’m sorry to see that you are having difficulties with copying folders to the T7 SSD. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered 1 year ago by Samsung

  
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Q: Questioncan i use this drive with USB 3.2 GEN 1?

Asked 1 year ago by Anonymous.

• A:Answer Yes. Just make sure the cable also does support 3.2 speeds. The stock cable comes as usb-c to usb-c. If your 3.2 gen 1 port is only usb-a, you need to buy another cable.

  Answered 1 year ago by JLewisVerified Purchase

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Q: QuestionI am wanting to transfer recorded movies from my Dish Hopper to a USB and watch on my Samsung Smart TV after I cancel my Dish service. Can you tell me if this item will do that? If not, can you recommend a USB that will? Thank you.

Asked 1 year ago by Ranchhand.

• A:Answer You would need a middle man to download it first

  Answered 1 year ago by DanielMVerified Purchase

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Q: QuestionI bought one in June 30th 2022 and now when I go to enter the security password to unlock it, it says there is no Ssd detected, unplug. All my important personal files are on here and I can’t access. What should I do next?

Asked 1 year ago by LavonzeS.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Metallic Red

• A:Answer Von: I’m sorry to see that you are having difficulties. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered 10 months ago by Samsung

  
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Q: QuestionDoes this device contain any lithium ion I need to know about for airplane travel?

Asked 1 year ago by V.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer V: The T7 SSD does not contain any lithium ion. It is safe to take with you on your airplane travels. - Samsung Memory

  Answered 1 year ago by Samsung

  
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Q: Questionlooking for usb drive samsung smart tv?

Asked 1 year ago by Anonymous.

Q: QuestionCan it be paired with mac mini m1 for the Baldur’s Gate 3? And what is the advantage over other external ssd? Thanks

Asked 1 year ago by Hank.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Yes they can be paired. In my opinion they are superior because of the reliability factor. I use Samsung T5's as the storage media when I film movies many of which can be seen on Amazon Prime, Verizon Fios and Tubi as well as other streaming platforms

  Answered 1 year ago by KennyVVerified Purchase

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Q: QuestionCan you store pics and videos from your cell phone Galaxy series?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer yes

  Answered 1 year ago by JohnWVerified Purchase

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Q: QuestionCan this be used as a startup disk for MacOS in order to replace the internal SATA drive and achieve better performance?

Asked 2 years ago by Publius.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Publius: Yes, the Samsung T7 SSD can be used as a startup disk for macOS. - Samsung Memory

  Answered 10 months ago by Samsung

  
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Q: QuestionI’d like to use this device thru my Samsung tv to record tv show . Does this have the Ability to do that

Asked 2 years ago by Bland.

• A:Answer That has more to do with your Samsung Tv and its capabilities than the hard drive. Easy way to check is connecting a different thumb drive or external drive and try to stream it

  Answered 1 year ago by BeardedlizardVerified Purchase

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Q: Questionis it compatible with windows 11?

Asked 2 years ago by steve.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Yes

  Answered 1 year ago by momof2

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Q: QuestionCan I choose which files to encrypt or does the whole drive need to be encrypted

Asked 2 years ago by ERK0.

• A:Answer Yes, you can choose which file you want to encrypt

  Answered 2 years ago by IvanC

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Q: QuestionDoes this work for xbox series x and allow you to play series x games from it

Asked 2 years ago by Dman.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Yes and no. You can use this with the Xbox Series X, but you can only play games that are not Series X enhanced games. So, you could use it to play older games. That's what I use it for.

  Answered 2 years ago by ChromeToasterVerified Purchase

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Q: QuestionI have about 4-5000 photos from my wedding and 3 videos (longest is over an hour). Will this be enough space and will it save the photos and videos quickly to the hard drive ?

Asked 2 years ago by JG.

• A:Answer more than enough jpgs.

  Answered 2 years ago by RomanFVerified Purchase

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Q: QuestionCan this external storage device be used for Time Machine backups on a Macintosh computer?

Asked 2 years ago by StevenM.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer I think so. I haven't used it that way yet. But if I choose it for backup in Time Machine, the app recognizes it and offers to set it up.

  Answered 2 years ago by RobinCravey

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Q: QuestionWill this work with iPhone 11 Pro Max

Asked 2 years ago by Anonymous.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer I use it with my Samsung Galaxy s23 Ultra and I just plug it in and it works as an super fast external drive to write and read. But i didn't get an iPhone fire wire cable so I haven't tried it on my wives iPhone. Its USB-c.

  Answered 2 years ago by LarryVerified Purchase

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Q: QuestionCan I download games on to this from one PC and load them up on another PC?

Asked 2 years ago by Louiienation.

• A:Answer Yes you should be able to use this device for download and transfer. Ensure you get the necessary files to move.

  Answered 2 years ago by Jake3000Verified Purchase

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