Questions & Answers

Q: QuestionIs the Samsung T4 ssd (4000MB) compatible with Mac OS X 15.3.2 (Sequoia)?

Asked 10 months ago by Macabee.

This question was asked about the related product: Samsung - T7 4TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Hello Macabee, I believe it should be compatible. I am planning to use my Samsung T4 to backup a rather antique white MacBook that is running Sierra 10.12.6, and it's supposed to be compatible. I had to get an adapter cable, as well, since my MacBook is USB 2.0 compatible. You could confirm this with Best Buy's Geek Squad to be sure. Best, Cynthia

  Answered 6 months ago by CynthiaHVerified Purchase

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Q: QuestionCan the T7 portable drive be plugged into a USB hub that provides additional USB-A and USB-C ports for a laptop? Or does it have to be plugged directly into the laptop device with a USB-C port? I use a Plugable 9-in-1 USB-C Hub.

Asked 10 months ago by Novarockhound.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Yes

  Answered 9 months ago by VanessaBVerified Purchase

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Q: QuestionSooooo my phone is running out space(samsung 23).....can I use this to back up all the photos and videos? Also would I be able to back up my laptops photos,videos? As much as room would allow? What is the life expectation of these things? Fail rate?

Asked 11 months ago by Donkey.

• A:Answer The life is better than regular hard disks. I had 5 tb western digital and it failed couldn’t recover any data. SSD drives are more stable and you can back up from your phones, laptop and tablets. Failure rate is low compare to regular external hard disks

  Answered 9 months ago by SivaVerified Purchase

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Q: QuestionCan I use this for iPad Air 4?

Asked 1 year ago by Anonymous.

• A:Answer You can use this to backup from any device

  Answered 9 months ago by SivaVerified Purchase

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Q: QuestionWill this work to transfer all files and programs from old iMac to a new iMac Old Mac doesn’t have same port as new one

Asked 1 year ago by Anonymous.

• A:Answer It comes with 2 cables USB A to C which should work with your old iMac and a USB C-C which should work with new MAC. I do believe you could just do it with a cable from 1 iMac to the other. Google it

  Answered 1 year ago by CraigVerified Purchase

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Q: QuestionYou can watch peacock and Netflix with a smart TV?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer You are leaving a question for a T7 SSD. From your description, I believe your question was intended for a TV. Should you have any questions or concerns regarding our memory products, please contact Samsung Customer Support. Call: 1-800-SAMSUNG (ask for Memory) Available 9AM – 12AM EST (Mon-Fri) - Samsung Memory

  Answered 1 year ago by Samsung

  
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Q: QuestionCan I use this on samsung s24 ultra? And does it come with the cable?

Asked 1 year ago by Miaa.

• A:Answer Yes. I use it with my samsung s24 ultra daily for work. I am a youtuber and I use my phone for filming and editing. You can connect to your phone with the cable it comes with. A message will pop up asking for permission to "allow file transfer " or "allow data read". Give it all permissions. This hard drive works at lightening speed and I can record a 1 hour video on my phone and then transfer it directly to the hard drive in 30 seconds....freeing up more space on my phone to continue filming! I loved it so much I bought a 2nd one.

  Answered 4 months ago by Katelyn

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Q: QuestionWill this work with Time Machine on a MacBook Pro?

Asked 1 year ago by ISIS.

• A:Answer Yes, it just has to be formatted for macOS. When you plug the drive in and open Time Machine settings, you can assign the drive to Time Machine and Time Machine will format the drive for you.

  Answered 11 months ago by RustyShackleford52Verified Purchase

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Q: QuestionIs this compatible with a Dell?

Asked 1 year ago by RichardN.

• A:Answer yes I use it with my dell laptop

  Answered 1 year ago by CaroleLVerified Purchase

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Q: QuestionCan this be used to play DVD’s and Blu Ray on my laptop? Would it need additional software to do so?

Asked 1 year ago by Gracie.

• A:Answer Yes!!! you don’t need any other software besides the ones your laptop/pc come with.

  Answered 1 year ago by DevonVerified Purchase

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Q: QuestionWhat are the dimensions of this drive?

Asked 1 year ago by Susan.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer 3 5/16" by 2 1/4" or 8.5 cm by 5.7 cm.

  Answered 7 months ago by Claire

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Q: QuestionCan this be used to hook to samsung qled tor record.and pause live tv?

Asked 1 year ago by Anonymous.

• A:Answer N/A

  Answered 1 year ago by ShouchangLVerified Purchase

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Q: QuestionIs this compatible with Microsoft surface pro 9 that only has a usb-c plug in? Is it compatible right away or does it require modifications in order to use it on my device?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - T7 4TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer The cable included has the original USB connector, so you would need to buy a cable with USB-C connector for your Surface Pro 9. Best Buy has plenty of cables in stock.

  Answered 6 months ago by LennyVerified Purchase

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Q: QuestionHi, Why this model is more expensive than the rugged version with the same (I think) specs and amount of storage?Thank you

Asked 1 year ago by Ale017.

• A:Answer I just checked (08-01-2025) Samsung T7 ruggedized and non. The model with the same specifications in 2TB is, less expensive in ruggedized because that model is on sale for 159.99 USD. (Versus 187.99 USD non-ruggedized). Of course, when I bought it was the other way around!

  Answered 6 months ago by PJB12Verified Purchase

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Q: QuestionIs it compatible with galaxy series of phone

Asked 1 year ago by Tray.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Tray: Yes, the T7 is compatible with Android devices using USB-C. - Samsung Memory

  Answered 1 year ago by Samsung

  
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Q: QuestionI usually format new ext HDD or SSD before using it. Shall I loose the encryption and password protection software if I do so with this SSP? Thank you

Asked 1 year ago by Stephan.

Q: QuestionDoes this only have password protection or also fingerprint protection? The manual says fingerprint protection can be set up, but I can't see that option in the set-up application.

Asked 1 year ago by AAAA.

• A:Answer This drive doesn’t have that option. I asked customer service about that as you did, and they never replied to that question. They gave me other info that was very helpful, but not an answer about the fingerprint question.

  Answered 5 months ago by JacobJordanVerified Purchase

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Q: QuestionI need a Samsung connect one for a 2017 Samsung Tv

Asked 1 year ago by Anonymous.

Q: QuestionHi. Can I use this for photoshop? And is it compatible with go envy x369 ? I’m a student so the files I save are rather big so I need the space to save them.

Asked 1 year ago by Kt.

This question was asked about the related product: Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

• A:Answer Absolutely. that is why I bought this item, also. I set my scratch disks to this drive and I have had a much better photoshop experience.

  Answered 6 months ago by ZellVerified Purchase

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