“Geek Squad was at my house told me the mother board One Connect was bad. I could buy a new One Connect but I choose to upgrade to the SEK 3500 rather then buy the old One Connect for more money. The new 3500 won't turn on. Can't get it to work”

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• Hi The best thing to do is to call samsung technical support.

  Answered by Anonymous 7 years ago

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• You have to choose the upgrade to new kit on your tv settings so the new one can work.

  Answered by MrJSeg 7 years ago

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