“I bought this item from the Apple Store. Although it often indicated operation failure while files were being transferred from iPhone 13 to the drive, it did not detect the presence of the stick when and after it was plugged into the iPhone.”
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Hi, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.sandisk.com/app/askweb).
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