“Trying to copy photos from IPAD to SanDisk lightning. I keep getting screen that says ,"cannot access photo library. Please enable access to your photo library in the Settings app". I tried several things but can't get past this message. Please help!”

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• Did you download the scan disc app on the device you were going to use? I put the app on my iPhone/iPad and had no problems. The instructions on app where easy to follow

  Answered by Tina 3 years ago

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• In order to resolve this issue, please uninstall and re-install the iXpand Drive application from your iPad and after reinstalling the app please allow all the required permission. In case the issue persists, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.

  Answered by SanDisk Team 3 years ago

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• Did you download the app onto your iPad that SanDisk recommended? You want to transfer the photos to the app, open the app files and begin cataloging.

  Answered by HoosierBoy 3 years ago

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