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Hi Nestor, we’re sorry to hear about the issue. If the drive shows no data on a computer, please try connecting it to another USB port or computer, and you can also check if the files appear when connected to your iPhone. For more troubleshooting steps, please see (https://support-en.sandisk.com/app/answers/detailweb/a_id/8752/). If the issue continues, you may open a support ticket at (https://support-en.sandisk.com/app/askweb)
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