Questions & Answers

Q: QuestionWhat is the storage capacity of this SanDisk flash drive?

• A:Answer This SanDisk flash drive has a storage capacity of 256GB.

Q: QuestionDoes this flash drive have a keyring hole?

• A:Answer Yes, the flash drive has a dual-purpose swivel design that features a keyring hole for easy carrying.

Q: QuestionHow fast can this SanDisk flash drive transfer data?

• A:Answer This flash drive has a data transfer speed of up to 150MB/sec.

Q: QuestionWhat is the maximum read speed of this SanDisk flash drive?

• A:Answer The SanDisk Ultra Dual Drive Go USB Type-C flash drive boasts read speeds of up to 400MB/sec.

Q: Questionsomeone say silver color version flash drive have a metal housing. First, is that real? Second, for the black color version, it have plastic or metal housing? I assume the housing material for both silver and black color version is the same. thanks.

Asked 5 years ago by Peter.

• A:Answer Please allow us to inform you that the SanDisk® Ultra Dual Drive Go 256GB comes with plastic casing.

  Answered 5 years ago by SanDisk Team

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you keep adding pictures to these flash drives or are they one time use?

Asked 3 years ago by Tybugzzz.

• A:Answer It’s like a mini hard drive. Multi use. Read, write, save, copy, paste, erase. If it gets full you probably have multiple copies of something. Just delete to free up space.

  Answered 3 years ago by ColoradoMikdVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work with my samsung S21 ultra and do I need to format before use?

Asked 3 years ago by Reedo.

• A:Answer Please allow us to inform you that all the SanDisk® USB Drives are plug & play storage device and it will work as expected as the Samsung Galaxy S21 come with USB Type-C port.

  Answered 3 years ago by SanDisk Team

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionI have a Samsung A12 will it work with my phone or do I need something else plug into it? I picked up on curbside wasn't able ask inside all the doubts I had and wouldn't want open and then dont work with my phone . Help :) TIA

Asked 4 years ago by Glara.

• A:Answer Please allow us to inform you that this Dual Drive will work with the Samsung Galaxy A12 and you can use this Dual Drive using the in-built file manager of the device. In case you need any assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.

  Answered 4 years ago by SanDisk Team

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow many pictures will a 256gb hold as well as files? Can I backup my entire computer as well as save 2 or3k of pictures?

Asked 5 years ago by Anonymous.

• A:Answer Depending on the storage of your computer you may be able to store a backup on 256gb. Typically the c drive is where all of your computers files are saved. You would need to see how many GB or TB your are using before selecting an external harddrive/flash drive for a backup. 256gb can store approximately 70,000 pictures.

  Answered 5 years ago by 0505Verified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this compatible with the Samsung phones the S23 Plus and S23 Ultra? Any issues with the USB C port in terms of fitting? Thanks in advance!

Asked 3 years ago by 808geek.

• A:Answer Yes, the SanDisk® Ultra Dual Drive Go 256GB is compatible with the Samsung Galaxy S23 Plus and S23 Ultra as both the device come with USB Type-C post and support OTG (On-The-Go).

  Answered 3 years ago by SanDisk Team

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it support exfat?

Asked 3 months ago by exfat.

• A:Answer Hi, thank you for contacting us. Please know that the SanDisk Ultra Dual Drive Go Type-C typically comes formatted in exFAT, allowing it to store and transfer large files and ensuring compatibility with modern Windows, macOS, Android, and many USB-C devices. It can also be reformatted to another file system using a computer if needed, but it supports exFAT out-of-the-box.

  Answered 3 months ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this disk compatible with an Android phone

Asked 5 months ago by Gail.

• A:Answer Hi Gail, thank you for reaching out to us. Please know that the SanDisk Ultra Dual Drive Go USB Type-A/USB Type-C Flash Drive is compatible with Android phones that have a USB-C port. You can plug the USB-C end directly into your Android device to transfer, access, and manage files.

  Answered 5 months ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this flash drive compatible with iPhone 16 ProMax?

Asked 5 months ago by SanDisk256GBUSB.

• A:Answer Hi there, Yes, this drive is compatible with iPhone 16 Pro Max and can be used with the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). If you would like further assistance on this or any other SanDisk product, kindly reach out to us at: https://support-en.sandisk.com/app/askweb

  Answered 5 months ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwill this work for updating bios on asus motherboard

Asked 7 months ago by TSDaddyo.

• A:Answer Hi, thank you for reaching out to us. The SanDisk Ultra Dual Drive Go USB flash drive is compatible with Windows & macOS computers as it is a plug-and-play device. We have not tested the drive for the mentioned use case. We recommend connecting with the host device manufacturer's support for compatibility information.

  Answered 7 months ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be used with ps4 to store games

Asked 9 months ago by Sue.

• A:Answer Hi Sue, thank you for reaching out to us. Please note that the SanDisk Ultra Dual Drive Go 256GB can be used with a PS4 to store and transfer game data, but games cannot be played directly from it. You can move games to the drive to free up space on the PS4, and when you want to play, simply copy them back to the console’s internal storage. You may also check out WD_BLACK P50 Game Drive SSD, especially designed for gaming.

  Answered 9 months ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwith this flash drive work with a iPhone 13 Pro Max

Asked 11 months ago by buddy.

• A:Answer Hi, thank you for reaching out to us. The SanDisk Ultra Dual Drive Go features USB Type-A and USB Type-C connectors, which are not natively compatible with the iPhone 13 Pro Max, as it uses a Lightning port. To use this drive with your iPhone, you would need a Lightning-compatible drive such as the SanDisk iXpand Flash Drive or SanDisk iXpand Luxe series.

  Answered 11 months ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work on pixel 7 pro? And do I need an app to use it?

Asked 1 year ago by John.

• A:Answer Hi John, Please know that SanDisk Ultra Dual Drive Go USB Type-A/USB Type-C is a plug-n-play Flash Drive that is compatible with USB Type-C devices (phones, laptops, and tablets) and works on iOS 10.0.2+, Android 11+, macOS v.10.9+, Windows 10+. We also recommend to contact the host device manufacturer support for more compatibility information. Moreover, the drive can be used without any application.

  Answered 1 year ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work to take pictures off an Apple iPhone 15 Pro Max?

Asked 1 year ago by Ashleysmom.

• A:Answer Hello, Please be informed that you will have to use the native FILES APP for access and transfer. You can take reference from mentioned link: https://support-en.wd.com/app/answers/detailweb/a_id/50917 For further assistance please submit a support ticket at https://support-en.wd.com/app/askweb We will be happy to assist you.

  Answered 1 year ago by SanDisk Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this flash drive compatible with iPhone 14?

Asked 2 weeks ago by Compatibility.

• A:Answer Hi, thank you for reaching out to us. Please know that the iPhone 14 features a Lightning port, whereas the SanDisk Ultra Dual Drive Go comes with USB-C and USB-A connectors. Therefore, it is not directly compatible with iPhone 14 models. For the iPhone 14, you can check out a SanDisk iXpand drive, which is designed for Lightning devices.

  Answered 2 weeks ago by SanDisk Team

  Helpful (0)Unhelpful (0)ReportAnswer this question