Questions & Answers

Q: QuestionDoes this rack have any features to keep my components cool?

• A:Answer Yes, the rack has cooling vents on the top and bottom for enhanced air circulation.

Q: QuestionIs the front door of this rack lockable?

• A:Answer Yes, the rack has a lockable tempered-glass front door to protect your components.

Q: QuestionHow many shelves does this rack come with?

• A:Answer This rack comes with 6 shelves: two 1U, two 2U, and two 3U for customized use.

Q: QuestionWhat is the weight capacity of this rack?

• A:Answer This rack has a weight capacity of 750 lbs.

Q: QuestionSomeone asked 8 months ago when this was going to be come available. That question went unanswered. So asking again in January of 2021. When will this be available?

Asked 4 years ago by GeekSquadOfOne.

• A:Answer We just purchased it in mid December - hoping you are able to purchase it soon!

  Answered 4 years ago by Trina

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Q: Questionwhat is the height of the without the wheels. looking g for a life changing height,bu the unit might not fit.-----------Travel Well

Asked 9 years ago by chuck.

• A:Answer Hey Chuck, The casters are about 1.85" in height when fully installed into the rack. Since the rack is 55", that means the height without the casters is a little over 53". Let us know if you need anything else! Thanks, Jake with SANUS

  Answered 9 years ago by SanusStaff

  
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Q: QuestionIs there a way to protect the top vents from water entering the rack in the event of a leak above the unit? It is located in a crawl space. Thanks.

Asked 3 years ago by Anonymous.

Q: QuestionDoes this rack have ventilation/cooling shelves?

Asked 4 years ago by Anonymous.

• A:Answer The rack has two 3U cut-out openings on both top and bottom of the rack as well as a removable 3U panel that can be located above or below the rear rack door for added venting or active cooling flexibility. Swivel casters and adjustable feet allow mobility and stable positioning, and cooling vents on the top and bottom of the rack ensure all equipment stays at the ideal temperature. Thanks, - Haydn @ SANUS

  Answered 4 years ago by SanusStaff

  
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Q: QuestionIs the front door reversible (left hand open or right hand open)? Thank You!

Asked 4 years ago by Anonymous.

• A:Answer Hi, The front door is right hand open as seen in the photo. Thanks, - Haydn @ SANUS

  Answered 4 years ago by SanusStaff

  
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Q: QuestionI 've been looking at this rack for a while and decided to switch my gear over to a rack because of mobility and adding extra components. I did notice how ever, in the description it stated the levelers were not included, please tell me this a typo

Asked 5 years ago by Legend92.

• A:Answer Hey Legend92, Unfortunately it is not a typo, they are not included. Thanks, - Haydn @ SANUS

  Answered 5 years ago by SanusStaff

  
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Q: QuestionWhen will this item be available again through Best Buy?

Asked 5 years ago by Anonymous.

Q: QuestionWhat side is the Sami’s 27U rack modelCFR2127-b1. SKU 4861382

Asked 7 years ago by Anonymous.

• A:Answer Hello, Please call us for a recommendation at 800-359-5520 to make sure this will work for your set up. Kathryn @SANUS

  Answered 7 years ago by SanusStaff

  
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Q: Questionwhat are the full dimensions of this unit?

Asked 7 years ago by eddie.

• A:Answer Hello Eddie, The CFR2127 is 55" high on wheels, by 23.6 inches wide and 23.7" deep. If you need any more information on this, don't hesitate to check out the product page on our site or call us at 800-359-5520. Kathryn @SANUS

  Answered 7 years ago by SanusStaff

  
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Q: QuestionI'm thinking of getting a YAMAHA AMP thats 22.5" wide; I see from previous question this rack won't work as its only 21.2" Although I'm also limited on exterior rack width which led me to this at 23.6". Do you have a narrow rack that'l fit 22.5" inside

Asked 7 years ago by Keith.

• A:Answer Hi Keith, Check out the Magnolia NFA245-B1. This is 26" wide. Kathryn @SANUS

  Answered 7 years ago by SanusStaff

  
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Q: QuestionWhat are the interior dimensions? I have an amp that is 21" wide. The rack specifications say it is 23.63" wide, but I'm guessing that is the overall outside width.

Asked 9 years ago by Colira.

• A:Answer Good Day! You are in luck, the interior is 21.2" wide, so your amp should fit just fine. Let me know if you need anything else. Cheers, Jake @ SANUS

  Answered 9 years ago by SanusStaff

  
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Q: QuestionSome of the devices I plan to install are not rack mountable, but instead will sit on shelves. How many Shelves are included with the Series 27U? If I wanted to purchase an extra shelf or three, would that be possible? If so, how much are they each?

Asked 6 years ago by FRUND71.

• A:Answer Hi Alex, Thanks for reaching out. Our product support team will be able to help you out. They can be reached at 1-800-359-5520 7-days a week. - Katie @ SANUS

  Answered 6 years ago by SanusStaff

  
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