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what kind of computer are you connecting it to? Are you sure that you are connecting it to a USB port that works? Have you tried plugging in something else into that USB port, such as a flash drive or another external hard disk or mouse or keyboard?
Sorry, there was a problem. Please try again later.A hard drive does not need to be charged. You MUST use the external power supply provided with the drive. Plug the power supply into a wall receptacle and connect it to the hard drive at the proper post.
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