Questions & Answers

Q: QuestionWhat is the maximum weight capacity?

• A:Answer The maximum weight capacity is 250 pounds.

Q: QuestionWhat type of casters does the chair have?

• A:Answer The Serta Style Hannah Office Chair has dual wheel casters.

Q: QuestionWhat is the maximum weight capacity of the chair?

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Soft Plush - Beige

• A:Answer The maximum weight capacity of the chair is 250 pounds.

Q: QuestionHow does the chair adjust to optimize seating?

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Soft Plush - Beige

• A:Answer You can adjust the height, recline angle, and tilt tension of the chair to optimize your seating experience.

Q: QuestionCan the chair recline?

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Soft Plush - Beige

• A:Answer This chair offers the ability to recline.

Q: QuestionWhat is the height of the backrest?

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Soft Plush - Beige

• A:Answer The backrest height is 26.5 inches.

Q: QuestionAre the armrests padded?

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Soft Plush - Beige

• A:Answer The armrests on the Hannah Upholstered Executive Office Chair are padded.

Q: QuestionCan the chair be reclined?

• A:Answer This chair offers the ability to adjust the recline angle, allowing you to optimize your seating experience.

Q: QuestionHow does the chair adjust to optimize seating?

• A:Answer You can adjust the height, recline angle, and tilt tension to optimize your seating experience.

Q: QuestionIs assembly required for the chair?

• A:Answer Assembly is required for the Serta Style Hannah Office Chair.

Q: QuestionWhy does the description say "Twill Executive Chair" when it looks to be bonded leather?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

• A:Answer Hello, we apologize for any confusion. The biscuit color is bonded leather and the black color is made in twill fabric.

  Answered 6 years ago by Living Style

  
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Q: QuestionA previous question asked about the seat height of the chair. The response was 18" at the lowest and 21.75" at the highest. Now, is that measuring from the floor to the base of the seat? Or from the floor to the top of the cushioning?

Asked 5 years ago by ChairHeight.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

• A:Answer I'm showing about 16" from the floor to the seat surface with me in it.

  Answered 4 years ago by JhippieVerified Purchase

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Q: QuestionWhat makes the foam 'non-toxic' as compared to the foam used in other chairs?

Asked 2 years ago by Timo.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

• A:Answer Hi there, all of the foam used in our products are certified by a third-party organization called CertiuPUR-US. This means that the foam in our mattresses has low emissions for indoor air quality, is made without CFCs or other ozone depleters, and does not contain any PBDE (flame-retardants), etc. For a full overview, please visit http://certipur.us/. We hope this helps answer your question!

  Answered 2 years ago by Serta Team

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Q: QuestionHow high is seat of chair when at it's lowest?

Asked 6 years ago by Nickname.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Soft Plush - Beige

• A:Answer Hi! The lowest seat height is 18 inches and the highest is 21.75 inches.

  Answered 6 years ago by LivingStyle

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Q: QuestionWhat color is biscuit? Is it a dark brown or a mahogany with some burgundy in it?

Asked 2 years ago by Cindi.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Smooth Bonded Leather - Biscuit

• A:Answer Ours was a dark metallic gray

  Answered 2 years ago by DavidTech

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Q: QuestionIs there actually a "headrest" or is it just a padded backrest? Does it extend/come separately?

Asked 2 years ago by Zach.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Smooth Bonded Leather - Black

• A:Answer Its just a padded backrest.

  Answered 2 years ago by BethanyA

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Q: Questionhow do I make the chair recline?

Asked 2 years ago by adjust.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Pillowed Headrest - Charcoal Gray

• A:Answer It does not recline

  Answered 2 years ago by DavidTech

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Q: QuestionHow much home assembly is required?

Asked 3 years ago by star.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Charcoal Gray

• A:Answer Mine were totally broke down, complete assembly required. A bit difficult to get the screws started in the holes.

  Answered 3 years ago by PegGVerified Purchase

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Q: QuestionWhat is the weight capacity?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Serta - Hannah Upholstered Executive Office Chair with Headrest Pillow - Smooth Bonded Leather - Biscuit

• A:Answer Hi there, the weight capacity on this chair is tested up to 249.1 pounds. We hope this helps!

  Answered 3 years ago by Serta Team

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