Questions & Answers

Q: QuestionI bought a new phone through Best Buy and got it shipped to my house. Will you set it up if I bring it back? Will I need to make an appointment?

Asked 2 years ago by Laney.

Q: QuestionI want to buy a new pixel 7 pro from best buy online. I intend to start new service with it. I also want to byop (bring your own phone) to add a second line to the account and get the better package that includes more than one line. How do I do this?

Asked 2 years ago by ChristiTheGreat.

Q: QuestionHi, I reseted my iPhone XR and it’s now saying “an update is required to activate this phone” and I don’t have no computer to update my phone or use iTunes. Can I bring it to a nearby store so they can help me?

Asked 2 years ago by Amyas.

Q: QuestionDo I need an appointment to get help setting up a TCL Flip 2 on Tracfone?

Asked 2 years ago by Marge.

Q: QuestionDo I have to buy Roku from Best Buy in order for Geek Squad to set it up for me in my house

Asked 2 years ago by KalK.

Q: QuestionDo you guys fix iphone 13 pro max rear camera lens from being shattered? If so, how much does that cost? I also am under applecare services

Asked 2 years ago by marla.

Q: QuestionHow much to install a Video card (not purchased at BestBuy) into a computer (iBuyPower) purchased at bestbuy approximately 2 years ago for which the video card died (2080 Super).

Asked 3 years ago by Anonymous.

Q: QuestionIf i buy a new iphone can you connect it to xfinity using my current xfinity phone number?

Asked 3 years ago by stan.

Q: QuestionMy iPad couldn’t be fixed so I had to buy a new one do I have to give the old one in to get my new one?

Asked 3 years ago by Britb.

Q: Questionwill geek squad set up my new kindle

Asked 3 years ago by Anonymous.

Q: QuestionWill Best Buy replace your phone if your phone will not update and it stopped your service

Asked 3 years ago by Jada.

Q: QuestionI have total tech and need to activate a cell phone a Trac Smart phone. I need an appointment with Total Tech

Asked 3 years ago by LaurieP.

• A:Answer Yes make an appt with Gerk Squad

  Answered 3 years ago by denaew

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Q: QuestionI bought a new Moto power G phone and when put the sim card in with the tray it fell in side the phone and i have tried to get it out it well not come out any help

Asked 3 years ago by catlover.

Q: QuestionIf I come in and buy a printer and bring my laptop with me will somebody be able to set it up for me? Thank you

Asked 3 years ago by Lor.

• A:Answer Yes

  Answered 3 years ago by AppleVerified Purchase

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Q: QuestionRecieved fossil gen 5 smartwatch as gift. Will best buy help set it up in the store? Was purchased from them.

Asked 3 years ago by Rene.

Q: QuestionIf I purchase a phone online through my carrier, can I bring it to best buy and have them transfer the data from my old phone, onto my new phone?

Asked 3 years ago by Diddzie.

• A:Answer I believe so, they transferred my info from my old computer to the new one.

  Answered 3 years ago by AppleVerified Purchase

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Q: QuestionCan Best Buy activate a Kindle Reader?

Asked 3 years ago by Mack.

• A:Answer Yes they'll show you how but all you have to do is add your Amazon account info and your set up also you can call Amazon CS and they can walk you thru it

  Answered 3 years ago by DenaeW

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Q: QuestionI wanted a new account on my iPhone 13 mini but it says to transfer, on BB, oh by the way why Best Buy, I wanted new account not transfer

Asked 3 years ago by Buyerfive.

Q: QuestionI bought a new iPhone not from bb will they set it up and transfer from one to another

Asked 4 years ago by Lindac.