Questions & Answers

Q: QuestionI hae an appointment to transfer data and apps from my old computer to the new one. What do I need to bring with me to the appointment? Any cords, monitor keyboard or just the cpu? Also, can someone carry it in for me?

Asked 2 months ago by Rosadog.

Q: QuestionHaving a problem accessing my email. Can geek squad help me with that?

Asked 2 months ago by Nya.

Q: QuestionCan Geek Squad extract a broken USB charging cable part from the USB charging port on an iPAD Air Wifi 64GB?

Asked 3 months ago by SusanMB.

Q: QuestionDo you buy trade in laptops?

Asked 3 months ago by Jg11.

Q: QuestionMy computer does not turn on

Asked 4 months ago by Anonymous.

Q: QuestionI have a Dell Inspirion 24 with windows 10 8 GB runs slowly mainly for email- photos -websites no gaming can more ram 32GB to added to this to run faster or smarter to upgrade to new computer

Asked 4 months ago by Eddie.

Q: QuestionWhat's the cost to unlock an IPad if the owner has forgotten the password, do you accept walk ins, and about how long does it take?

Asked 4 months ago by BigE.

Q: QuestionI have a new lap top and printer that need to be setup and connected to my Wi-Fi Does this require a home visit ?

Asked 5 months ago by Kay.

• A:Answer No - Google how to set up your laptop and printer with system settings- super easy to do

  Answered 4 months ago by SharonC

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Q: QuestionI purchased an HP desktop 5 years ago from Best buy. Currently running windows 10, ms office for home, email, . I want to get a new HP probably BB I have specific Hware adds can you do this? SSD's,optical, and data trans. can u do this?

Asked 6 months ago by Seniorguy.

Q: QuestionCan you repair a Lenovo Idea Pad Flex with a blue screen stopcode failure “Critical Process Died” (Windows 10) and save personal files?

Asked 6 months ago by Anonymous.

Q: QuestionDo I have to make an appointment to set up computer for first time or can I just come in store?

Asked 7 months ago by Anonymous.

• A:Answer Depends I waited 9 hours for a transfer of one ipad to another

  Answered 6 months ago by JenjVerified Purchase

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Q: QuestionDoes this include setup of M365 (one drive specifically) if an account already exists?

Asked 7 months ago by M365.

Q: QuestionDoes the service include customPC building as in helping with picking suitable parts and assembling them?

Asked 7 months ago by John.

Q: QuestionI built myself a gaming pc for the first time but have trouble starting it. Can I bring it to the store and get assistance with it?

Asked 8 months ago by Jay.

Q: QuestionI have a pc doesn’t turn on properly or won’t display anything on the monitor, if I bring it to geek squad will they be able to check to see what’s the issue?

Asked 8 months ago by Mike.

Q: QuestionDo you service laptop and cost for service. My laptop continues to drain, new battery has been installed. It's an HP intel laptop purchased from Best Buy.

Asked 9 months ago by Cookie.

Q: QuestionComputer will not stay connected to the internet.

Asked 9 months ago by Jonrob.

• A:Answer Return it, its a faulty product

  Answered 6 months ago by JenjVerified Purchase

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Q: QuestionIf I buy a laptop from Best Buy, how much will you charge for the setup including installing Microsoft Office Home (which I'll purchase from Best Buy too).

Asked 9 months ago by Tina.

Q: QuestionI have a new Samsung A16. I will need help getting my old phone number transferred to new phone. It was not bought at best buy. Can they help me with this, how much and do I need an appt??

Asked 9 months ago by JR.