Questions & Answers

Q: QuestionWill you transfer my Windows files from my current PC to a new PC we get at Best Buy?

Asked 1 month ago by SteveR.

Q: Questionhow do i install webroot on my new computer. thnis is a change in computer not anadditional computer

Asked 1 month ago by coleen.

Q: QuestionInstal memory on Hp laptop model # 17-cn0010nr.

Asked 2 months ago by Allen.

Q: QuestionWill Geek Squad come to my home to set up a new laptop and transfer data from the old one?

Asked 2 months ago by Oliver.

Q: Questionhow do I schedule an in-store geek squad appointment?

Asked 2 months ago by DAve.

Q: QuestionHow do I schedule an appoinment for my computer?

Asked 2 months ago by Anonymous.

Q: QuestionDo I need to bring my old computer in when I buy a new computer and want things transferred

Asked 3 months ago by Skip.

Q: Questionhow can i make an appointment

Asked 3 months ago by deb.

• A:Answer I am not able to delete my word and excel docs. I assume this is a free visit as I pay 200 every year

  Answered 2 months ago by Anonymous

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Q: Questionhow do I reschedule an appointment

Asked 4 months ago by Jo.

Q: QuestionI have an old Dell laptop whose battery should be replaced. I don't care that hardware and software are ancient. It's a nuisance resetting the date every time. Are you able to replace the internal battery? Price? Time? Thank you.

Asked 4 months ago by DaveBattery.

Q: QuestionI bought laptop from Best Buy and haven't used it much as a result I cannot get back in . Also I was directed by AT&T to get help getting my Gmail account to work. Can I just bring it by this morning? I cannot access my Gmail

Asked 5 months ago by Roger.

• A:Answer Take it to geek squad they will figure it out for you explaining everything along the way.

  Answered 4 months ago by MichaelBVerified Purchase

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Q: Questionhave a new Tracphone; can you assist in activating and set-up?

Asked 6 months ago by sandi.

• A:Answer Ues i believe that is what geek squad assists with is any electronic device set up or issue

  Answered 4 months ago by MichaelBVerified Purchase

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Q: QuestionNeed to upgrade to Windows11 from Windows 10. 2019 home PC computer does not support TPM 2.0. We need: Transfer all data / programs from our old PC to our new PC. Your recommendation for our new PC. The receipt for our old PC is attached. What is cost?

Asked 6 months ago by Anonymous.

• A:Answer Geek squad can assist you with that. They wont waste your time. They will let you know right off top how they could be of service

  Answered 4 months ago by MichaelBVerified Purchase

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Q: QuestionBought a new computer. Sadly it has a wired mouse and keyboard. I tried to learn if that was the case (online) but got no response. So here it is with the wired elements. I have a wireless mouse and keyboard. Can you get them synced to the computer?

Asked 6 months ago by Gibble.

Q: QuestionLaptop does not come on

Asked 6 months ago by Coco.

Q: QuestionWhat is the cost for inhome set up to get everything plugged in the right way?

Asked 7 months ago by Susan.

Q: QuestionI hae an appointment to transfer data and apps from my old computer to the new one. What do I need to bring with me to the appointment? Any cords, monitor keyboard or just the cpu? Also, can someone carry it in for me?

Asked 7 months ago by Rosadog.

Q: QuestionHaving a problem accessing my email. Can geek squad help me with that?

Asked 7 months ago by Nya.

Q: QuestionCan Geek Squad extract a broken USB charging cable part from the USB charging port on an iPAD Air Wifi 64GB?

Asked 8 months ago by SusanMB.