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Questions & Answers

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  • QuestionExplain the word "starting" in the subscriptions of plan dollars. Thx.

    Asked by Dino.

    • Answer Great question! When we say “starting at”, it does not mean features are locked or that the price goes up later based on usage. Our pricing is simple and transparent—all plans include the same features. The only difference is how often you choose to pay: US$12/month when billed yearly US$13/month when billed quarterly US$15/month when billed monthly You can choose the option that works best for you, and there are no hidden fees or feature restrictions. Hope that clears it up! 😊

      Answered by ShadowGPS

  • QuestionWhat is the radius of product?

    Asked by C.

    • Answer Could you clarify what you mean by “radius”? Most customers are referring to one of the following: - Coverage: The device has a built-in cellular SIM card and does not use Bluetooth. It works independently of your phone and is not limited by distance. - Geofence radius: You can set custom geofences in the app, from small areas like a parking lot to much larger zones such as neighborhoods or cities. - Accuracy: Location accuracy is typically within a few meters when GPS signal is strong. Happy to explain further once we know which one you’re asking about 😊

      Answered by ShadowGPS