Questions & Answers
- Model:
- HE402
- |
- SKU:
- 6546215
Highly rated by customers for: Air Purification, Overall Performance, Noise Level
Page Showing 61-69 of 69 questions
Q: QuestionWill it remove dog hair
Asked by Gary.
- A:Answer Yes - I have two cats and it works perfectly. The only downside is that filters are over $80.
Answered by KyleM
Q: QuestionWhy does 0% never change
Asked by Alen.
- A:Answer We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Answered by Shark Support Team
Q: QuestionDoes the shark air purifier 4 eliminate virus and bacteria? Same question for the 6
Asked by Shortsport.
- A:Answer Yes the HEPA filter will filter these
Answered by Nicolas
Q: QuestionIs it certified Asthma & allergy friendly?
Asked by Dosbeso.
- A:Answer The responder danced around the question with a political type non-answer. There was no 'yes' or 'no.' This is a poor response for a product unfortunately made in China and makes me suspicious of this product in general.
Answered by Mario
Q: QuestionHow good is this with smoke from a wildfire?
Asked by Concerned.
- A:Answer I am very pleased with it. It took several hours to clean out the smoke and particulate but then it pretty well keeps it clean as long as you keep doors and windows closed
Answered by User
Q: QuestionWhat is the CADR on this unit?
Asked by Lancent.
- A:Answer We would like to let you know that the Air Purifier is designed for spaces up to 1,000 square feet, based on one air change per hour.
Answered by SharkNinja Product Expert
Q: QuestionDoes this air purifier also help with mold besides smoke and other allergens?
Asked by Nilka.
- A:Answer I perused the questions to seek out this same thing. There are two questions on this subject and Shark hasn't responded to either, although they have responded to other questions within the same time frame. I was very interested in this unit, but this leads me to believe I can't depend on it for helping with the mold issue in my place, which is imperative. For that reason I will need to choose something else as a non answer has to be taken as a negative answer.
Answered by Dexford
Q: QuestionWill we have to worry about getting new filters every time we need one? I think this purifier is perfect for me and my home but don't want to purchase it if filters are always on back order or simple hard to find/get. Thank you in advance.
Asked by Jake.
- A:Answer We recommend changing the filter every 6-12 months. When the filter needs to be changed, the FILTER LIFE button will flash.
Answered by Shark Support Team
Q: QuestionW why is my air purifier not working the code E1 is keeps popping up what is going on
Asked by Anonymous.
- A:Answer Never had this problem. Did you unplug and plug back. I have two and have not experienced this.
Answered by Jane
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