“Why is water spraying out the side vent instead of going in the tank? Dirty water Getting on walls and furniture”
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Is it possible that the container could be facing the wrong side? I had mine wrong the first time and it dripped, but I stopped and moved the container correctly and it stopped.
Sorry, there was a problem. Please try again later.Hello there, Thank you for reaching out with your question. We're disappointed to hear that water is spraying out the sides of your unit and getting the walls and furniture dirty, this isn’t supposed to happen, and we understand how frustrating that must be. We’d love the opportunity to take a closer look and help resolve this for you. Please give us a call at 1-855-427-5127, and one of our product specialists will be happy to assist and ensure everything is working as it should. We're here to help and hope to restore your confidence in our brand. Kind regards, Shark Clean
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