“When I charge my vacuum it smells like burning plastic and starts smoking. Why is it doing this?”

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• A. It could be your pets hair or your hair on the roller brush head.and as you keep vacuuming most people's arms start 2 get a little sore so you push a little harder and pull back a little harder and this kinda puts a little stress on the little motor thus giving off several kinds of hot smelly oders. If you turn your unit upsidedown you will always find some kinda hair also carpet trimmings and stongu things be sure to cut them off. I myself use needlenose pliers.

  Answered by JIMMY 6 years ago

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• Hello Kayla, We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET. Thank you, The Customer Support Team

  Answered by Shark Support Team 6 years ago

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