“My shark is not picking up dirt. Who do I call to schedule a service”
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Please contact our customer service team at 1-855-427-5127 with your unit present. They’ll help review the issue and guide you through the next steps to ensure everything is working as it should. Our support team is available Monday to Friday, from 9:00 a.m. to 9:00 p.m. ET, and on Saturday, from 9:00 a.m. to 6:00 p.m. ET.
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